Spa Therapist

The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments.

MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a pool bar, and a rooftop restaurant and bar; meeting rooms and a business centre; and wellness facilities spanning a gym, pool and spa.

With a prime location on Gigiri’s Limuru Road, fairly close to Nairobi’s city centre and Village Market, it will attract UN and NGO delegates, consultants and contractors, as well as diplomats, leisure visitors and the local community.

We are seeking a skilled and compassionate Spa Therapist (Ayurvedic Specialist)  to join our team in Nairobi, Kenya. As a Spa Therapist, you will play a crucial role in providing exceptional wellness experiences to our valued guests, helping them relax, rejuvenate, and achieve their health and beauty goals.

• Perform a wide range of spa treatments, including massages, facials, body wraps, and other therapeutic services
• Conduct thorough consultations with clients to assess their needs and customize treatment plans
• Provide expert advice on skincare, relaxation techniques, and overall wellness
• Maintain a clean, hygienic, and safe spa environment
• Manage appointment schedules and use spa booking systems efficiently
• Collaborate with team members to ensure seamless guest experiences
• Stay updated on the latest trends and techniques in the spa industry
• Promote and recommend spa products and services to clients
• Ensure compliance with all spa policies, procedures, and safety regulations
• Participate in ongoing training and professional development opportunities

• Proven experience as a Spa Therapist in a luxury spa, hotel, or resort setting
• Certification in spa therapy, massage therapy, or a related field
• Expertise in a variety of massage techniques, facial treatments, and body therapies
• Strong knowledge of skincare products, their applications, and benefits
• Excellent interpersonal and communication skills with a friendly, empathetic demeanor
• High level of professionalism and meticulous attention to detail
• Ability to create a warm, welcoming, and relaxing environment for guests
• Proficiency in spa booking systems (experience with Book4Time is a plus)
• Understanding of and adherence to hygiene and safety protocols in a spa environment
• Physical stamina to perform treatments throughout the day
• Flexibility to work varied shifts, including evenings, weekends, and holidays
• Commitment to ongoing learning and staying current with industry trends
• Strong time management and organizational skills
• Ability to work effectively both independently and as part of a team

Should be an Ayurvedic Specialist