Sales Executive

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

MAIN RESPONSIBILITY
Management, and Strategy
•    To be responsible for managing a set client portfolio including for all aspects of account management as specified by DOSM  - total account management: ensuring repeat business and developing new business for rooms, groups and meetings & events and Food & Beverage, rate negotiation, maintaining client profiles in Opera/ASA, credit, payment and managing complaints.
•    Maintain full potential analysis  and strategic plan of all relevant accounts
•    To represent the hotel as primary point of contact and to network and develop account knowledge and business through the Accor Global Sales Offices and KAM structures as relevant 

Business Development 
•    To be responsible for an assigned market/territory and to cultivate new commercial relationships and revenue streams from the allocated areas as instructed
•    New business targets per team member to be clarified based on the budget and strategy implemented 

General Activities & Responsibilities
•      Achieve all sales activity targets as agreed in the sales action plan
•    Attend sales trips, exhibitions and functions representing the hotel as directed by DOSM
•    Ensure timely and professional follow up with all assigned clients for all administrative requirements
•    Good communication must be in place with all Operational and back of house departments to ensure guests smooth operations, timely response and guest satisfaction. 
•    To support colleagues in the Sales and Operational Teams at all times in order to protect the interest of the hotel and ensure quality service for guests and potential customers 
•    To stay informed of market and competitor changes and update DOSM accordingly
•    To act as an ambassador for Accor Hospitality and cross sell all brands in all locations as relevant to your clients requirements .
Management, Administration & General
•    To attend and participate in Morning and Weekly Sales Meetings
•    Maintain proper Opera record of all Sales Activity on daily basis 
•    Maintains files on all active accounts, ensuring Opera/ASA/Laserfische are all up to date
•    Ensure Opera trace system is followed daily
•    Complete Sales Reports on Monthly basis and as instructed 
•    Comply with hotel’s health, safety and hygiene policies
•    Perform related duties and special projects as assigned
•    Be an example for all fellow colleagues and exercise the ACCOR values
•    Participate in trainings as directed 

• Bachelor's degree in Business, Marketing, or a related field
• Minimum of 1-2 years of experience in a sales role, preferably in a similar industry
• Proven track record of meeting and exceeding sales targets
• Excellent communication skills, both written and verbal
• Strong negotiation and persuasion abilities
• Proficiency in Opera software and Microsoft Office Suite
• In-depth knowledge of sales techniques and best practices
• Ability to work independently and as part of a team
• Strong time management and organizational skills
• Customer-focused mindset with a passion for building relationships
• Adaptability to changing market conditions and client needs
• Willingness to travel as required for client meetings and industry events