- Integral
- Permanente
- Vendas e Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel Cardiff Centre, Cardiff, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF34382E
Reservation Coordinator
Region
Europe and North Africa
Overlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort. It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St David's Shopping Centre. Relax and unwind with our fantastic leisure facilities, including a gym, swimming pool and steam room. The on-site Customs Shed restaurant offers a mix of local and international cuisine, while the bar boasts a selection of beverages for you to relax and savour.
Our hotel is conveniently located for both rail and road travellers. It's just an 11-minute walk from Cardiff Central Station and a 10-minute drive from the M4. If you're flying in, we're approximately 30 minutes away from Cardiff International Airport. Our facilities are perfectly tailored for business travellers. We've got ten fully equipped meeting rooms available, which can accommodate up to 200 guests.
The hotel makes a great base for anyone travelling further afield too. Brecon Beacons National Park, Caerphilly, Swansea and Bristol are within reach. The hotel is extremely convenient and caters to all types of trip.
Join our team as the Reservation Coordinator for Novotel Cardiff Centre, you will manage reservations received via phone, fax, internet, and email, ensuring a seamless and efficient booking process. Your efforts will drive and optimize room sales in line with our brand and hotel policies, all while providing guests with a warm welcome and exceptional assistance. You'll play a vital role in ensuring smooth check-in operations for the front desk by accurately entering reservation details and communicating crucial information to relevant staff members. Additionally, you'll confirm reservations with meticulous attention to detail and collaborate effectively with other hotel departments. If you're passionate about hospitality and looking to make a meaningful impact, apply today!
- Leadership & Reporting
- Comprehensive Operational Oversight:
- Quality Assurance
- Coordination & Optimization
- Culture & Development
- Talent Management:
- Duty Management
- Drive Profit
- You liaise with the hotel's various departments on customer requests, and are a recognized "facilitator" within the establishment.
- You're responsible for building customer loyalty, so they'll keep coming back for you.
- Additional tasks given by Reporting Manager
Job Type: Full Time/ Permanent
Salary: £12:00 per hour
- Communication Skills
- Customer Service Skills
- Organizational Skills
- Attention to Detail
- Time Management
- Problem-Solving Skills
- Computer Literacy
- Interpersonal Skills
- Flexibility and Adaptability
- Sales Skills
- Cultural Sensitivity
- Conflict Resolution
Let's take a look at the benefits you will receive from us.
- Indulge in delightful meals while on duty
- Look sharp in our provided uniform
- Pedal your way to work with our Cycle to Work Scheme
- Take care of your vision with our Eye Care Voucher
- Enjoy extra holidays every year
- Plan for your future with our Pension Scheme
- Explore Merlin Entertainment with our exclusive discount
- Celebrate your birthday with our special Bonanza
- Savor the Accor Dining Experience at our hotels/restaurants
- Seize development opportunities through Accor Academy
- Prioritize your well-being with VIVUP
- Plus, Accor offers you training in all hotel professions throughout your career, as well as infinite possibilities for career development within the Group's hotels, across multiple establishments and brands.
- And much more awaits you...
Information on the processing of personal data:
When you submit an application to HQ and Midscale Hotels: Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
HANDWRITTEN LEVNI HANDWRITTEN COLLECTION, İstanbul, Turkey
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Istanbul
Áreas
Vendas e Marketing
Descrição
Job DescriptionDevelop and maintain customer base in all assigned markets.Achieve or Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance.Attend Sales
Referência
dc16af31-4df7-47c5-a646-e66535878199
Data de validade
01/01/0001
Salário
Localização
SOFITEL SOFITEL RIYADH, Riyadh, Saudi Arabia
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Riyadh
Áreas
Vendas e Marketing
Descrição
To manage the reservations operations, ensuring the hotel standards and procedures are fully known and followed. To ensure a proper teamwork and supervise the reservation team at all times.To ensure
Referência
75812529-9f9a-48c4-908b-49b16bcafa6f
Data de validade
01/01/0001
Salário
Localização
Fairmont Rio de Janeiro Copacabana, Rio de Janeiro, Brazil
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Rio de Janeiro
Áreas
Vendas e Marketing
Descrição
Responsável por ajudar a planejar e executar estratégia das marcas de luxo da Accor no Rio de Janeiro. Identificar oportunidades, para apoiar as equipes quanto aos objetivos traçados. Trabalhar e anal
Referência
4f30d002-7789-426f-868c-c86c54c2bb12
Data de validade
01/01/0001
Salário
Localização
Fairmont Austin, Austin, United States
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Austin
Áreas
Vendas e Marketing
Descrição
Experiencing warm and engaging service in luxurious surroundings is turning moments into memories for our guests at Fairmont Hotels & Resorts. Apply your analytical and strategic planning strengths a
Referência
d126f379-c9fd-476f-bd74-4705634a1d21
Data de validade
01/01/0001
Salário
Localização
21c Museum Hotel Durham, Durham, United States
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
21C MUSEUM HOTELS
Tipo de Contrato
Permanente
Locations
Durham
Áreas
Vendas e Marketing
Descrição
Reports To: Director of SalesGeneral Purpose: The Event Sales Manager generates top line catering revenue for the property by maximizing all revenue potential and up-selling additional events/amenitie
Referência
f09571ed-7f8f-4877-97ab-56bfcbd44c5f
Data de validade
01/01/0001
Salário
Localização
DELANO DELANO SOUTH BEACH, Miami Beach, United States
Experience Level
Director
Jornada de Trabalho
Integral
Brands
DELANO
Tipo de Contrato
Permanente
Locations
Miami Beach
Áreas
Vendas e Marketing
Descrição
What you'll do...Develop and implement comprehensive marketing plans that strategically enhance the property's visibility, drive revenue growth across all departments and F&B outlets, and maintain bra
Referência
f3c454fc-6acf-4a39-85e1-c8d093d60c36
Data de validade
01/01/0001
Salário
Localização
DELANO DELANO SOUTH BEACH, Miami Beach, United States
Experience Level
Director
Jornada de Trabalho
Integral
Brands
DELANO
Tipo de Contrato
Permanente
Locations
Miami Beach
Áreas
Vendas e Marketing
Descrição
What you'll do... Be a difference maker in the successful re-opening of the Delano Miami Beach. Create an opening that everyone will want to be a part of.Develop and implement strategic commercial pla
Referência
7a2f23e9-654c-4aa4-b94e-d1fc1beb322e
Data de validade
01/01/0001
Salário
Localização
Munich, Germany
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Munich
Áreas
Vendas e Marketing
Descrição
Step into an exciting role where your organizational flair and passion for communication come alive! As a Junior Events & Key Communication Projects Manager (m/f/d), you will play a pivotal role in de
Referência
0e68f2a9-cd39-4736-9811-782a3c0dec5d
Data de validade
01/01/0001
Salário
Localização
Novotel Imagicaa Khopoli, Khopoli, India
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Khopoli
Áreas
Vendas e Marketing
Descrição
Prime Function: ü Maximize room bookings by delivering a pleasant and efficient reservations service.ü Ensure that reservations are dealt with effectively, while maximizing revenue. Key Responsibiliti
Referência
0e5fa413-73b6-4305-89d3-363387d979a7
Data de validade
01/01/0001
Salário
Localização
Rixos Al Mairid Ras Al Khaimah, Ras Al-Khaimah, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Ras Al-Khaimah
Áreas
Vendas e Marketing
Descrição
Managing staff and ensuring smooth day to day activities for reservation departmentEnsuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc.Planning and
Referência
289cea72-e88f-49cd-9f60-bc251626b99d
Data de validade
01/01/0001