Pool Ambassador

Darwin is a city unlike anywhere else in Australia. Stunning harbour sunsets, world class markets, a thriving food and bar scene, and a gateway to some of the country's most extraordinary landscapes including Kakadu, Litchfield and the Tiwi Islands.

It's a place where lifestyle and career can genuinely coexist, and for the right person, it's a sea change worth making. At the heart of it all, Novotel, Mercure and ibis Darwin Airport Resorts are in the middle of an exciting transformation. Airport Development Group has invested $25 million to create a world class destination, with major upgrades across accommodation, dining and events, all set within newly landscaped tropical gardens that capture the spirit of the Top End.

As part of the global Accor network with over 5,700 hotels across 110 countries, we are guided by a clear purpose: pioneering the art of responsible hospitality, connecting cultures with heartfelt care.

Here, you don't just work in hospitality. You become a Heartist.

We are looking for our next Part Time Pool Ambassador to join the team here at the Resort. Working as part of the Front office team, you'll ensure the pool is a safe and fun place for guests to relax and enjoy. Your main duties will include:
 

• Monitor and enforce pool safety rules to ensure a positive, secure and safe environment for guests.
• Set up and arrange pool furniture, umbrellas, and other amenities
• Offer assistance with poolside amenities, such as towels and seating arrangements.
• Keep pool areas clean and tidy and conduct routine inspections
• Greet and assist guests, providing information about pool facilities and amenities
• Ensuring responsible service of alcohol is practiced at all times
• Monitoring activity in the pool for safety
• Facilitate Emergency or Police response in consultation with the duty manager where and when required

• Current First Aid and CPR is critical for this role
• Life Saving Training (ideal but the hotel will organise if needed)
• Current Responsible Service of Alcohol Certificate
• A guest focused attitude and willingness to provide exceptional service
• A safety-first mindset, ensuring the safety of our guests is a priority and confidence to take action where necessary
• FULL AUSTRALIAN WORKING RIGHTS - THIS ROLE IS NOT AVAILABLE FOR SPONSORSHIP
   

What's in it for you

• ALL Heartist Program – Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide.
• Family & Friends Discounts – Share the benefits of your career with your loved ones, offering them discounts on accommodation, services, and events.
• Accor Live Limitless (ALL) Loyalty Program – Earn status and reward points with every stay, unlocking more benefits and experiences.
• Learn Your Way – Access leading training platforms like Accor Academy and Typsy to advance your career and skills.