People & Culture Manager

We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

• To plan, manage, control, coordinate and participate in personnel activities of all the departments in the areas of:
• Recruitment & Selection
• Compensations & Benefits
• Training & Development
• Performance Management System
• Employee Relations
• P&C Initiatives
• Statutory Compliance
• And as well as recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees
• To maintain an effective recruitment procedure to obtain the best talent in the market place at competitive, but responsible remuneration packages
• Ensure high quality procedures are in place, which are in line with legislative and company policy governing all the sub-functions of the Human Resource Management.
• Build on existing systems to create P&C tools to improve efficiency and develop consistency across the organization.
• Develop and implement contemporary recruitment methods to attract top quality candidates appropriate to the position and company needs
• Provide coaching and mentoring to the team in order to improve operative efficiency.
• Assist the Director People & Culture to develop an annual and long-term People & Culture plan that identifies the organizations Talent & Culture agenda as a component of the organizations overall Strategic Plan.
• Identify People & Culture strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.
• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that the team has been trained for all safety provisions.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
• Identify optimal, cost effective use of the resources and educate the team on the same.
• To ensure that the Department’s Operational Budget is strictly adhered to and that all costs are strictly controlled.
• Design methods for continuous improvement in the delivery of services by soliciting internal and external feedback, using best practice models and organizational goals.
• Ensure to perform the various activities with regard to the personnel.
• Monitor the staff performance appraisal. 
• Manpower planning.
• Recruitment and selection of personnel & Employment procedures.
• Resignation and dismissal procedures.
• Make manpower and cost budget for People & Culture Department.
• Survey research and feedback.
• Policies and procedures.
• Make proposal on competitive salary policy.
• Develop long term strategies.
• Statutory Compliance
• To ensure that all Staff In-House Rules and Regulations are communicated, enforced and reviewed annually.
• Assist the Director People & Culture to perform the various activities of the department, in the following ways:
• General administration of the People & Culture Department.
• Responsible for Maintaining and updating employee records, legal documents, policies and procedures and other personnel matters.
• Prepare and submit periodic personnel reports such as turnover, personnel inventories and recruitment.
• Analyze the manpower requirement and recommend selection activities to meet the requirement.
• Monitor present and future trends of local industry situation, legislation and recommend an appropriate action.
• Inspect regularly staff restaurant, locker rooms and locker and other facilities to ensure they are well operated and maintained.

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.