People & Culture Coordinator

At Accor we believe there is a place for everyone, just as our brands are designed to create meaningful and memorable experiences for every guest. We offer exceptional career opportunities, industry-leading training, and the chance to work in some of the most distinctive and inspiring hotels in the world.

Who we are…

A sanctuary of style, Hotel Chadstone offers a refined luxury escape on the doorstep of Melbourne. Our hotel blends contemporary design with elegance and comfort, creating an environment where every detail matters and every experience feels personal.

Behind every exceptional guest experience is a strong, engaged, and well supported team. Our People and Culture function plays a vital role in shaping that experience, ensuring our team members feel welcomed, supported, and inspired from their very first interaction through their entire journey with us. At Hotel Chadstone Melbourne MGallery, we understand that looking after our people is the foundation of delivering luxury hospitality at the highest level.

As People and Culture Coordinator, you will support the end to end employee journey, helping to create a seamless, positive, and engaging experience for all team members across the hotel. You will play a key role in recruitment coordination, onboarding, employee engagement, and HR administration, while contributing fresh ideas to enhance our workplace culture.

You are organised, proactive, and people focused. You enjoy working in a fast paced hospitality environment and take pride in creating structure, clarity, and great experiences for others. You are also creative, bringing energy and ideas to help build a workplace where people genuinely enjoy coming to work.

Your responsibilities will include:

• Supporting the full employee lifecycle including onboarding, changes, and offboarding administration
• Acting as the warm and welcoming face of the hotel for all new starters, ensuring every team member feels supported, informed, and genuinely excited from day one
• Coordinating and delivering engaging inductions that bring our culture, standards, and luxury service expectations to life, creating a strong sense of belonging from the outset
• Assisting with recruitment activities including CV screening, candidate shortlisting, interview coordination, and candidate communication
• Supporting employee engagement initiatives, social events, recognition activities, and internal culture programs
• Maintaining accurate HR records, reporting, and data entry to support compliance and business needs
• Assisting with general People and Culture administration and day to day operational support
• Working closely with managers to ensure a smooth and professional people experience across all departments
• Contributing ideas to enhance employee engagement, wellbeing, and workplace culture across the hotel
• Ensuring a high level of confidentiality, accuracy, and attention to detail in all HR processes
• Supporting continuous improvement of People and Culture processes and systems

• An entry-level HR professional, ideally with studies in Human Resources or a related field, and a genuine interest in building a career in HR within a luxury hospitality environment
• An understanding of or interest in the hotel or hospitality industry is highly regarded
• Strong organisational skills with the ability to manage multiple tasks and priorities
• A positive can do attitude with a willingness to learn and grow in a fast paced environment
• Excellent attention to detail and strong administrative capability
• Strong communication skills with the ability to engage confidently with team members at all levels
• A creative mindset with an interest in employee engagement, culture, and people experience
• The ability to work both independently and as part of a collaborative team
• A genuine passion for people and creating a positive workplace experience

What’s in it for you...

• Great benefits including worldwide accommodation and food and beverage discounts from your first day, Chadstone shopping centre discounts, complimentary accommodation on your anniversary with Accor, Employee Assistance Program, and discounted health insurance
• Work within one of Melbourne’s most recognised luxury hotels, supporting a passionate and high performing team environment
• Endless learning and career development opportunities with Australia’s largest hospitality group, Accor
• Be part of a supportive, professional, and creative team where your ideas and contribution will help shape the employee experience

Apply now to join Hotel Chadstone Melbourne MGallery and start your career in People and Culture, supporting a luxury hospitality environment where people, culture, and experience truly matter.