People & Culture Coordinator - Raffles the Red Sea

Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

Join the pre-opening team of Raffles at the Red Sea Project as a People & Culture Coordinator, where luxury meets opportunity in a truly unique remote environment. As a key member of our Human Resources department, you will play a pivotal role in supporting our team and fostering an engaging, inclusive workplace culture that reflects Fairmont’s core values.

This role is essential to ensuring the smooth daily operations of the T&C department and supporting the full employee life cycle from recruitment to onboarding to engagement and retention.

Key Responsibilities:

• Support the Talent & Culture Manager in the effective administration of the department, ensuring compliance with all internal policies and local labor regulations.

• Maintain accurate and confidential Heartist records, including digital filing and personnel documentation.

• Coordinate onboarding processes and prepare necessary documentation for new hires.

• Support internal communications by managing notice boards, drafting memos, and celebrating ambassador milestones (e.g., birthdays, weddings, etc.).

• Help facilitate company training, employee orientation, and cultural initiatives.

• Organize and assist with hotel and departmental events such as team celebrations, recognition programs, national holiday events, and staff parties.

• Monitor and ensure ambassador compliance with uniform standards and grooming policies.

• Assist with administrative tasks such as preparing contracts, maintaining HR systems, data entry, and generating workforce reports.

• Oversee internal T&C logistics including office supply management, key distribution, and internal mail.

• Participate in hotel committees and career fairs, representing Fairmont’s brand and values.

• Conduct regular checks of staff residence facilities, locker rooms, and ambassador restaurant to maintain standards and well-being.

• Support payroll functions, including processing timesheets and leave tracking.

• Maintain compliance with Saudi Arabian labor laws and assist with visa, medical check-ups, and residency procedures for expatriate ambassadors.

• Provide support and guidance to ambassadors regarding HR policies, grievance procedures, and performance evaluations.

• Perform other administrative and departmental duties as required by Talent & Culture leadership.

• Bachelor’s degree in Human Resources, Business Administration, or related field.

• Minimum 1-2 years of experience in Human Resources, preferably in the hospitality industry.

• Strong understanding of HR practices, employee engagement, and labor regulations in Saudi Arabia.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and HRIS systems.

• Excellent organizational and time management skills with a high level of attention to detail.

• Strong interpersonal skills and ability to communicate effectively with diverse teams.

• Demonstrated experience coordinating employee events and cultural initiatives.

• Discreet and respectful of confidential information; high integrity and professionalism.

• A proactive, positive team player with the ability to adapt to change in a fast-paced environment.

• Fluency in English.

• Prior experience in pre-opening properties or remote projects is a strong advantage.

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• experience in project coordination, scheduling, and document control during pre-Opening stages.
• Experience in pre-Opening is a must.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.