Assistant Manager Learning and Development

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

If you love what you do and you are passionate about learning and development of the team and you work with a creative and fun approach, we are on a look out for You to join our People & Culture Team.

Reporting to Director of People & Culture, your key responsibilities would be to

• Lead all Learning & Development initiatives across the hotel, from onboarding to ongoing training as well our online sessions on digital learning platform.
• Create and deliver engaging training programs that develop skills, build confidence, and inspire excellence.
• Partner with department heads to identify training needs and tailor solutions that support both individual and business goals.
• Design career development pathways that encourage growth, mobility, and retention.
• Coach and mentor team members, supporting them in achieving their professional goals.
• Act as a brand ambassador for Pullman Brand culture, ensuring our people feel inspired, supported, and valued.
• Would be a key player within P&C Department in engagement activities that are creating impact and enhancing team satisfaction.

• Previous experience in Learning & Development, ideally within a hotel or hospitality environment.
• A passion for people, growth, and creating meaningful development opportunities.
• Strong facilitation, coaching, and presentation skills.
• Excellent organizational and project management skills.
• Creative, adaptable, and forward-thinking in approach to training and development.
• Should be tech savy with social media focus to enhance team engagement