People and Culture Administrator

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone.

The People & Culture Administrator is a key support function within the People & Culture team at Mondrian Gold Coast, ensuring our HR systems, records and processes run smoothly and efficiently. As the first point of contact for day-to-day team member enquiries, you'll work closely with the People and Culture department to support recruitment, onboarding, compliance, payroll administration and the management of our HRIS.

This is an entry-level opportunity, ideal for someone who has recently completed or is currently studying Human Resources or Business Administration and is looking to build a career in HR. You'll gain hands-on experience across all aspects of the employee lifecycle while developing your skills in a fast-paced luxury hospitality environment. This role is offered on a full-time basis, although we welcome applications from exceptional candidates seeking part-time flexibility.

MAIN DUTIES & RESPONSIBILITIES

• Maintain accurate employee records, files and documentation within the Zambion HRIS

• Prepare employment contracts, letters, onboarding documentation and other People & Culture correspondence

• Process new starters, employment changes and terminations, ensuring all records are accurate and up to date

• Act as the first point of contact for team member queries on pay, leave balances, entitlements and HR processes

• Coordinate recruitment administration, including job advertisements, interview scheduling and pre-employment checks

• Maintain compliance records, including licences, certifications, visas and mandatory training requirements

• Monitor key People & Culture administration deadlines, including certification renewals and visa expiries

• Generate routine reports and maintain accurate People & Culture data and records

• Order and maintain P&C office supplies, uniform stock records, and team member handbook inventory

• Provide day-to-day administrative support to the Director of People, Culture & Workplace and People & Culture Manager

HOW DO I DELIVER THIS?

• Tell it like it is — Authentic, honest, sincere and true

• Have fun and make friends — Fun, energetic, whimsical and upbeat

• I've got your back — Accountable, responsible, follows through and dependable

• Play to win — Original, cutting edge and open to new possibilities

• Right here, right now — Attentive, detail-oriented, always focused and in the moment

WHY JOIN US?

• Work across an iconic luxury hotel in one of Australia’s most exciting lifestyle destinations

• Be part of a creative, fast-moving team with genuine opportunities to grow

• Generous discounted accommodation, food, beverage and spa treatments around the world - for you and your family and friends too!

• Access to world class training programs and strategic career development opportunities

• Employee Assistance Program - make the most of confidential counselling and support for you – all fully-covered by us.

ABOUT YOU - EXPERIENCE AND SKILLS

• Certificate IV or Diploma in Human Resources Management — preferred

• Bachelor's degree in HR, Business Administration, or related field — advantageous

• High proficiency in Microsoft Office Suite — Excel, Word, Outlook

• Excellent attention to detail — accuracy in data entry and record management is essential

• Strong organisational skills with the ability to manage multiple competing priorities and deadlines

• Sound understanding of the Hospitality Industry General Award (HIGA) and general employment entitlements

• Ability to handle sensitive and confidential information with absolute discretion

• Clear written and verbal communication skills

• A practical, solutions-focused approach

• Work across an iconic luxury hotel in one of Australia’s most exciting lifestyle destinations.

• Be part of a creative, fast-moving team with genuine opportunities to grow.

• Generous discounted accommodation, food, beverage and spa treatments around the world - for you, your family and friends too!

• Access to world class training programs and strategic career development opportunities.

• Employee Assistance Program - make the most of confidential counselling and support for you – all fully-covered by us.