OVN Public Area Attendant

We are looking for an Assistant Housekeeping Manager to join our amazing Hoxton Team! The role is be based within the property and works directly with our Executive Housekeeper.

The Hoxton, Downtown LA is nestled in LA's Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that'll charm your socks off. You'll find 174 rooms, a rooftop Peruvian-inspired restaurant by Top Chef Stephanie Izard, Cabra (a sibling to Cabra at The Hoxton, Chicago); our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather.  

We are looking for an Overnight Public Area Attendant to join our team at The Hoxton, Downtown LA. The role is based within the property and reports directly to the Director of Engineering.

What you’ll do…. 

• Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests  
• Be responsible for the cleaning and servicing of all public areas, we want our guests to see a sparkling lobby every time they walk in  
• Empty trash in all public areas and clean public area restrooms  
• Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny  
• Vacuum carpets where needed  
• Follow departmental policies, procedures and service standards  
• Attend all training sessions required  
• Report necessary maintenance items  
• Ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Executive Housekeeper  
• Always maintain a positive and friendly attitude, even when working to find solutions to challenges  
• Undertake any other reasonable requests from management  

What’s in it for you… 

• Become part of a team that’s very passionate about creating great hospitality experiences.  
• Competitive salary.  
• 22 days of paid time off and holidays plus a comprehensive insurance benefits package.  
• Food on us during your shift.  
• Enjoy a free night at The Hoxton when you first start with us.  
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.   
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.  
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!  
• The chance to challenge the norm and work in an environment that is both creative and rewarding.  
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. 
• Excellent discounts across The Hoxton and the global Ennismore family.  

More about us….

The Hoxton is a series of open-house hotels, each in a neighborhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces.

The Hoxton, Downtown LA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  True Facts.