- Integral
- Permanente
- Alimentos e Bebidas
- ACCOR
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Pullman New Delhi Aerocity, New Delhi, India
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REF60146U
Outlet Manager
Region
MEA SPAC
- Takes part in inventories and manages stocks under his/her responsibility
- Increases revenue for the point of sale through additional sales techniques
- Is overall responsible for the financial performance of his / her outlets and puts in place promotions & offers in-order to increase the revenue and profitability of the outlet.
- Prepares and analyses financial reports/results and implements corrective actions as necessary
- Manages the outlet cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
- Ensures strict adherence to Outlet Internal bill settlement policy, as per the company/hotel guidelines.
- Organizes the work for the team, including the need to multi-skill in employees for job requirements
- Optimizes the outlets staffing as per the operations demands and if required assists other outlets requiring help & making provision for special events etc.
- Ensures information is properly passed on to the team (briefings and debriefings with the kitchen staff etc)
- Continuously takes initiatives to enhance and improve his/her team member’s product knowledge.
- Takes initiative to maintain and update repeat guest history and regularly communicates the same to the team members, during outlet briefings etc.
- Ensures prompt guest recognition on the basis of VIP list / repeat guests as per the guest history.
- Ensures the point of sale is prepared to a high standard in order for:
• Taking guests' orders
• Equipment is used correctly
- Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations
- Checks the quality, speed and overall efficiency of the team/waiting staff.
- Ensures that the Back of the house service areas is maintained as per the hotel standards.
- Vocational certificate to degree level, with experience in F&B and Managing a team.
- Languages: fluent in the national language, English and a 3rd language would be a plus.
- Minimum 2 years experience in similar capacity or at least 9 years of relevant industry experience.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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