Learning & Development Manager

The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments.

MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a pool bar, and a rooftop restaurant and bar; meeting rooms and a business centre; and wellness facilities spanning a gym, pool and spa.

With a prime location on Gigiri’s Limuru Road, fairly close to Nairobi’s city centre and Village Market, it will attract UN and NGO delegates, consultants and contractors, as well as diplomats, leisure visitors and the local community.

We are seeking an enthusiastic and innovative Learning & Development Manager reporting to the People & Culture Manager to join our team. As a key member of our organization, you will lead the development and implementation of learning strategies that drive employee growth and organizational success.

• Conduct comprehensive training needs analyses across the organization
• Develop and implement high-quality learning programs and activities for all levels of employees
• Lead and mentor a team of trainers, providing ongoing coaching and support
• Create and maintain an organization-wide training calendar to maximize learning resources
• Collaborate with department heads and the People& Culture team to identify and address learning needs
• Foster a culture of continuous learning and improvement across all departments
• Ensure global brand and culture initiatives are effectively integrated into the organization
• Manage the learning and development budget, ensuring cost-effective solutions
• Evaluate the effectiveness of training programs and make data-driven improvements
• Stay current with industry trends and best practices in learning and development
• Certify trainers and facilitators to deliver various programs effectively

• Bachelor's degree in Human Resources, Organizational Development, or a related field
• Minimum of 5 years of experience in learning and development, with at least 3 years in the hospitality industry
• Proven leadership experience in a similar role
• Strong knowledge of adult learning principles and instructional design
• Proficiency in e-learning platforms and blended learning approaches
• Excellent project management and budget management skills
• Advanced computer skills, including Microsoft Office suite and learning management systems
• Outstanding communication and interpersonal skills, with the ability to engage with all levels of the organization
• Strong analytical and problem-solving abilities
• Exceptional attention to detail and organizational skills
• Demonstrated ability to work collaboratively in a team environment
• Customer-focused approach with a passion for employee development
• Experience in measuring and evaluating training effectiveness
• Ability to adapt to changing priorities and manage multiple projects simultaneously
• Innovative mindset with a track record of implementing creative learning solutions

Should be eligible to live and work in Kenya.