Kitchen Steward

Nestled in the heart of Nairobi since 1904, Fairmont The Norfolk is one of the city’s most iconic landmarks, where timeless elegance meets modern luxury. Set within serene tropical gardens, the hotel features 125 beautifully appointed rooms and suites designed to offer exceptional comfort while preserving its rich heritage. Over the decades, it has welcomed distinguished guests, global leaders, and travelers seeking refined hospitality in a setting that reflects Nairobi’s vibrant history. With award-winning dining, a heated outdoor pool, wellness facilities, and curated local experiences, the hotel offers guests both relaxation and a gateway to explore the city’s culture and nearby attractions. Committed to sustainability and excellence, Fairmont The Norfolk continues to blend historic charm with contemporary sophistication, creating memorable experiences for generations of visitors.

The Kitchen Steward position provides the support and backbone necessary to make the kitchen run smoothly and efficiently on a daily basis. While the position's primary focus is cleaning serving ware, glass, flatware, pots and pans. Also, it is important that the position removes, organizes and recycles trash.

Specific Responsibilities:

Reporting to the Chief Steward, responsibilities and essential job functions include but are not limited to the following:

• Breaks machine down properly in order to thoroughly clean all parts.
• Changes water in machine and cleans all debris baskets once an hour.
• Keeps all chemicals full during service so machines are cleaning properly.
• Informs supervisors if low on soap products (solid power, solid brilliance, silver fusion).
• For the three-compartment sink keeps the wash, rinse and sanitizer tank water fresh, changing at least once an hour.
• Reports to work on time and ready to work scheduled shift.
• Makes sure there are sanitizer test strips present.
• Keeps shelf above the sinks organized and dry.
• Takes out trash and recycling at specified times or when needed during service.
• Makes sure hand sinks are stocked with soap and hand towels throughout the work day.
• Maintains cleanliness in the organization of both dish stations.
• Maintains an organized soil table so there is a proper landing spot for all dirty items.
• Keeps all soaking basins clean and fresh.
• Be an integral part of our restaurant and banquets kitchen team across all service and operation hours 
• Stores and organizes non-F&B orders.
• Removes boxes from receiving area and maintains slop sink in the back of the kitchen.
• Maintains cleanliness and organization of glass rack storage area.
• Performs all opening and closing duties as outlined by supervisors.

Who We’re Looking For

• Previous experience in kitchen stewarding, dishwashing, or food service hygiene is preferred.
• Knowledge of food safety, hygiene standards, and cleaning procedures.
• Ability to work efficiently in a fast-paced kitchen environment.
• Physically fit and capable of performing standing, lifting, bending, and repetitive tasks.
• Attention to detail, responsibility and a strong sense of ownership.
• Team-oriented with a positive, cooperative approach.

 Physical Aspects of Position: 

• Frequent sitting and walking throughout the shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting