Housing and Wellness Manager (Saudi Nationals only by law)

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

ROLE: Housing and Wellness Manager (Saudi Nationals only by law)

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team.

WHAT IS IN IT FOR YOU:

• Team member benefits card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:

MAIN DUTIES AND RESPONSIBILITIES:    

Housing Management

• Oversee and manage the accommodation facilities for all team members, ensuring comfortable and compliant housing conditions.
• Ensure housing units are well-maintained, clean, and adhere to safety and health regulations.
• Coordinate the assignment of housing for new team members, ensuring smooth transitions and proper allocations.
• Manage team member housing requests and resolve any accommodation-related issues or complaints.
• Monitor and manage housing budgets and expenses, ensuring efficient use of resources.
• Ensure compliance with local housing laws and regulations related to team member accommodation.

Wellness Program Management

• Develop and manage wellness programs for team members, promoting a healthy work-life balance.
• Coordinate fitness and recreational activities, including gym access, sports events, and wellness seminars.
• Ensure wellness facilities (gym, spa, etc.) are maintained, accessible, and meet team member needs.
• Monitor the effectiveness of wellness programs and assess team member satisfaction and participation.
• Collaborate with external health and wellness service providers for specialized programs, such as health screenings and mental wellness support.

Team Member Support and Engagement

• Serve as a point of contact for team members regarding accommodation, wellness, and general welfare inquiries.
• Provide support in addressing team member concerns related to housing or wellness programs.
• Collaborate with P&C and other departments to enhance overall team member welfare and engagement.
• Organize and promote wellness-related events, such as workshops or health challenges, to foster a positive work environment.

Administrative Duties

• Maintain accurate records related to housing assignments, wellness participation, and team member feedback.
• Prepare reports on housing and wellness program usage, expenses, and improvements for management.
• Assist in the development of policies and procedures related to housing and wellness.
• Ensure that all housing-related contracts and agreements are in compliance with local laws and company policies.

General Responsibilities

• Stay updated on industry best practices and emerging trends in team member housing and wellness.
• Support the P&C team in any administrative tasks related to team member welfare.
• Perform any other duties as assigned to improve team member housing and wellness initiatives.

• Bachelor’s degree in Hospitality Management, Human Resources, Business Administration, or a related field.
• Relevant certifications in wellness, health, or facilities management are a plus.
• Minimum of 3–5 years of experience in managing housing or wellness programs, preferably within a hospitality or large-scale organization.
• Experience in managing team member accommodations, wellness initiatives, or related welfare programs.
• Knowledge of local housing regulations and compliance requirements.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills to interact effectively with team members and other departments.
• Ability to manage multiple tasks and resolve issues in a timely and professional manner.
• Experience in budget management and cost optimization for housing and wellness programs.
• Knowledge of health and wellness principles, fitness programs, and wellness initiatives in the workplace.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• Familiarity with facilities management software or housing management tools is an advantage.
• Strong problem-solving skills and the ability to handle sensitive matters with discretion and confidentiality.
• A proactive and service-oriented approach with a focus on enhancing team member well-being.
• Ability to work under pressure and handle a variety of tasks simultaneously.
• Cultural awareness and sensitivity to work in a diverse team environment.
• Proficiency in English (spoken and written).
• Knowledge of Arabic is preferred but not mandatory.
• Ability to work flexible hours, including evenings or weekends, as required.
• Strong commitment to maintaining high standards of team member welfare and housing facilities.