Housekeeping Executive

Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige Techpark, Cessna Business Park, Salarpuria Techparks- Novotel Bengaluru Outer Ring Road offers the perfect residence to travelers across the globe.

Nearby to corporate offices- JP Morgan, Accenture, Honeywell, Deloitte and many more along Sarjapur Road and Marathahalli, Novotel Bengaluru Outer Ring Road brings to you seamless benefits of hosting events and conferences in well-equipped meeting spaces. Bengaluru, besides the Silicon Valley of the country, is close to some of the most significant historical and leisure destinations in South India- Mysore, Coorg, Goa, Munnar, Ooty, Pondicherry to name a few among the long list of leisure destinations.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities.

Why work for Accor?

• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Key Responsibilities:

• Supervise and coordinate the activities of room attendants, public area attendants, and other housekeeping staff.

• Inspect guest rooms, public areas, and back-of-house areas daily to ensure cleanliness standards are maintained.

• Prepare work schedules and allocate tasks to housekeeping staff based on occupancy and priorities.

• Ensure availability of linen, guest supplies, and cleaning materials as per par stock levels.

• Conduct training sessions for staff on cleaning procedures, guest interaction, and safety protocols.

• Handle guest complaints or requests promptly and professionally.

• Maintain records of linen usage, inventory, and room occupancy reports.

• Collaborate with the front office and maintenance departments for efficient guest service.

• Ensure compliance with health and safety regulations, hotel policies, and hygiene standards.

Qualifications and Skills:

• Bachelor’s degree or diploma in Hotel Management preferred.

• Minimum 2–3 years of experience in a housekeeping supervisory role in a reputed hotel.

• Strong organizational, leadership, and interpersonal skills.

• Excellent attention to detail and a commitment to high standards.

• Proficient in using housekeeping management systems.

• Strong communication and interpersonal skills

• Guest-oriented and service-driven attitude

• Leadership and team management

• Attention to detail

• Knowledge of F&B trends and service techniques

• Familiar with POS systems and billing procedures