- Meio Período
- Permanente
- Governança
- ACCOR
__jobinformationwidget.freetext.LocationText__
ibis Cambridge Central Station, Cambridge, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF71019K
Hotel Receptionist
Region
Europe and North Africa
Our mission at Ibis Cambridge Central Station is to create memorable moments for our guests, by connecting hearts from arrival to farewell. If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team.
As our next Receptionist, you will:
- Welcome guests to the hotel and ensure service is handled excellently.
- Register guests and process payments.
- Update guest information in the system.
- Take and confirm reservations for guests.
- Answer any queries guests may have regarding in-house facilities and local tourist information.
- Deliver excellent service to customers and ensure quality standards are consistently met.
- Maintain clean and organized work areas.
- Handle guest complaints and remarks promptly, providing timely responses.
- Pay close attention to detail and ensure quality in all aspects of your work.
- Be open to embracing change and adapting to new circumstances.
What Are We Looking For?
- A friendly, guest-focused personality with a passion for hospitality.
- Experience in hospitality is preferred but not required.
- Ability to work independently and manage shifts responsibly.
- Strong communication skills and a problem-solving mindset.
- Ability to cope well under pressure.
- Availability to work weekdays and weekends.
Why Join Us?
- Competitive salary and benefits package, including pension, additional holidays with service, a “Recommend a Friend” program and Employee Advisory Service.
- Flexible rota.
- Discount Card for Accor Hotels Worldwide.
- Complimentary stays in UK hotels (Free Bonus Breaks Vouchers, subject to availability and T&C).
- Opportunities for career growth and international development.
- Apprenticeship opportunities.
- A one-night stay experience to help you understand guest needs.
- A supportive work environment with an engaging team culture.
A little more information:
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
By joining us as a Receptionist, you will become part of a friendly team of 40 talents.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Ready to discover more? Get in touch with us. We would love to hear from you.
One more thing…
By working at the Ibis Cambridge Central Station, you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Mercure São Paulo Grand Plaza Paulista, São Paulo, Brazil
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Governança
Descrição
Recepcionar hóspedes / clientes, prestando informações diversas e cumprindo os procedimentos de check-in e check-out, atendendo aos padrões de excelência no atendimento e da marca.
Referência
feedd8e6-a518-42d9-ab1d-02ba77608b84
Data de validade
01/01/0001
Salário
Localização
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Seattle
Áreas
Governança
Descrição
As Assistant Front Office Manager, you will support the daily operations of the Front Desk and Royal Service (hotel communication) teams. You’ll assist with colleague supervision, guest engagement, an
Referência
c26dabac-9e72-4ee3-ba25-c1fb04c6a669
Data de validade
01/01/0001
Salário
Localização
21c Museum Hotel St Louis, St. Louis, United States
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
21C MUSEUM HOTELS
Tipo de Contrato
Permanente
Locations
United States
Áreas
Governança
Descrição
Title: Housekeeping Supervisor Supervises: Room Attendants, Turndown Attendants, Housepersons/Lobby Attendants Reports To: Executive Housekeeper or Housekeeping Manager General Purpose: The Housekeepi
Referência
f8d88959-f361-4a5b-ba59-1e598f937ed6
Data de validade
01/01/0001
Salário
Localização
Pullman São Paulo Guarulhos Airport, Guarulhos, Brazil
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
Guarulhos
Áreas
Governança
Descrição
Realizar a separação do lixo conforme o procedimento de reciclagem estabelecido.Recolher o lixo que está nos cestos de lixo dos apartamentos. Nos apartamentos para fumantes, deve limpar os cinzeiros,
Referência
67ac6ff8-ddf8-4079-bdc3-49fb574c0389
Data de validade
01/01/0001
Salário
Localização
Novotel Ipswich Centre, Ipswich, United Kingdom
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
United Kingdom
Áreas
Governança
Descrição
We are seeking a detail-oriented and efficient Night Auditor to join our team in Ipswich, United Kingdom. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel
Referência
a3283117-4bb0-4167-a0a9-3002c977855c
Data de validade
01/01/0001
Salário
Localização
Fairmont Dallas, Dallas, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Dallas
Áreas
Governança
Descrição
Facilitate the arrival and departure of guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visi
Referência
f3ae9b65-a723-408f-865e-b234edfc65aa
Data de validade
01/01/0001
Salário
Localização
, Cairo, Egypt
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
Cairo
Áreas
Governança
Descrição
To ensure the hotel is operating efficiently and according to the Hotel procedures and policies.To direct, supervise and monitor operations of various sub departments of Front Office to ensure that th
Referência
07cec920-f8c4-44f5-a054-db4149c12569
Data de validade
01/01/0001
Salário
Localização
Fairmont Dallas, Dallas, United States
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Dallas
Áreas
Governança
Descrição
What you will be doing:Ensure that guest calls are received promptly and dispatched to the appropriate individuals/departmentsRespond to general hotel questions from outside callers and guestsComplete
Referência
9fca49e7-9992-40a7-b555-2f859bf3edc4
Data de validade
01/01/0001
Salário
Localização
ibis London Blackfriars, London, United Kingdom
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
IBIS
Tipo de Contrato
Permanente
Locations
London
Áreas
Governança
Descrição
Salary day shifts - £ 13.88/hour.Salary night shifts - £14.44/hour. Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check
Referência
1c825335-d1de-439f-bb38-42644b3a8ef5
Data de validade
01/01/0001
Salário
Localização
ibis London Blackfriars, London, United Kingdom
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
IBIS
Tipo de Contrato
Permanente
Locations
London
Áreas
Governança
Descrição
To assistant the FOM to ensure a smooth operation of all services at the desk , to contribute in achieving the department’s quantitative and qualitative targets and highest possible REVPAR figures, to
Referência
56249523-d9fa-4ded-8fb6-7960dfe49a6e
Data de validade
01/01/0001