Front Office Agent (m/w/d)

We call the 25hours Hotel at MuseumsQuartier our colorful circus. Life is buzzing here – from the ground floor all the way up to the rooftop. Right outside our doors, a lively park and world-class cultural attractions set the stage for inspiration and fun. We love using this vibrant surroundings to enjoy shared moments after work. Our atmosphere is friendly and familiar – before, during, and after working hours.

COME AS YOU ARE AN SHOW WHAT YOU CAN...

... in a 4-day week!

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

How does your working day look like ...

• You check guests in and out and make sure their stay starts and ends on a high note.
• You’re the go-to person for questions, requests, recommendations and the occasional hotel challenge.
• You know Vienna – or you’re excited to discover it – and love sharing your favourite spots with our guests.
• You take care of reservations, invoices, payments and all the organisational bits and pieces that come with Front Office life.
• You work closely with Housekeeping, Reservations, F&B and all the other teams around the hotel.
• You keep a clear head when things get busy and focus on finding solutions.
• You help us maintain our standards without ever making our service feel standardised.
• Most importantly, you bring your own personality into every guest interaction and help create memorable stays.

Your personality counts more than your CV... 

• You genuinely enjoy working with people and being a host.
• You’re open-minded, approachable and comfortable meeting all kinds of personalities.
• You stay friendly and solution-oriented even when things get hectic.
• You enjoy being part of a team and know that great hospitality is always a team effort.
• You’re reliable, organised and happy to take responsibility.
• You speak very good German and English – any additional language is a bonus.
• Working shifts, weekends and public holidays is simply part of hotel life for you.
• Ideally, you have completed vocational training in hospitality or have already gained some initial professional experience.

What’s in it for you…

• Only work 4-days a week as a full-time team member without payment or holiday reduction
• Discover our 25hours Hotels and enjoy up to 10 free nights per year as an employee
• Benefit from generous discounts at Ennismore’s bars, restaurants, and hotels worldwide
• Public transport allowance – including an annual pass or Klimaticket, so you can get to work comfortably and sustainably.
• Training and personal development – we are passionate about development and offer a variety of workshops and trainings to help you expand your skills and explore new perspectives.
• Take advantage of amazing deals from our numerous partner companies.
• Balance work with your personal life – we’re open to part-time positions, mini-jobs, and other flexible arrangements.
• Join our vibrant staff parties and enjoy so much more!

Would you like to join our 25hours Tribe?

Then log in or send me an email at: hr.wien@25hours-hotels.com and send us your documents. The People & Culture Team looks forward to all applications.

The gross monthly salary is € 2.263. Depending on your qualifications and experience, an above-market salary is possible.

We look forward to meeting you!

Selina Huter
People & Culture Manager 
hr.wien@25hours-hotels.com