Director, Marketing & Partnerships

At Fairmont Pacific Rim, luxury is defined by innovation, culture, and meaningful connections. As Director, Marketing & Partnerships, you will shape the voice, reputation, and cultural relevance of one of Canada's leading luxury hotels.

You will lead the development and execution of integrated marketing, communications, brand, and partnership strategies that elevate awareness, strengthen market leadership, drive revenue, and create unforgettable guest experiences. Through strategic storytelling, innovative campaigns, and exceptional partnerships, you will position Fairmont Pacific Rim as a globally recognized luxury destination.

Working closely with hotel leadership, regional teams, ownership, and external partners, you will champion immersive brand experiences, high-profile activations, and influential collaborations that deliver measurable business results.

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
• A competitive salary, starting from $115,000.00 per annum
• Create content in a visually striking, design-forward property at the intersection of hospitality, art, fashion, music, food, and wellness
• The opportunity to capture and tell stories across award-winning venues, including restaurants, bars, events, wellness experiences, and guest moments
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Opportunities to participate in sustainability, charity, and community engagement initiatives.
• Access to world-class training, leadership programs, and career development opportunities across a global network.
• Be part of a dynamic, diverse team in a stunning luxury setting where no two days are the same.
• Enjoy discounted room rates at Fairmont hotels worldwide, plus special rates at other Accor properties.  

 What you will be doing:

• Develop and execute the annual marketing, communications, and partnership strategy aligned with business objectives, luxury positioning, and revenue goals.
• Create integrated campaigns that drive demand across guestrooms, meetings and events, weddings, restaurants and bars, spa, wellness, and other revenue-generating experiences.
• Champion the Fairmont Pacific Rim brand through compelling storytelling that showcases the hotel's design, culinary excellence, wellness offerings, art program, and distinctive guest experiences.
• Develop, negotiate, and manage a portfolio of strategic partnerships while identifying new opportunities with luxury, fashion, art, travel, wellness, culinary, and lifestyle brands that strengthen brand awareness and commercial performance.
• Lead signature activations, product launches, VIP experiences, and media events that reinforce the hotel's position as a leader in luxury hospitality.
• Oversee creative direction across digital, social, website, photography, video, advertising, and print, ensuring brand consistency across every guest touchpoint.
• Build and maintain strong relationships with media, influencers, creators, tourism organizations, and key industry stakeholders.
• Manage annual marketing and partnership budgets, measure campaign performance and ROI, and identify opportunities through market trends, guest insights, and competitive analysis.
• Serve as the hotel's communications lead, supporting media relations and crisis communications as part of the Crisis Management Team.
• Partner closely with Sales, Revenue Management, Food & Beverage, Spa, Events, Operations, and regional marketing teams to deliver integrated commercial strategies.
• Lead, coach, and inspire the Marketing & Partnerships team while fostering a culture of creativity, collaboration, and continuous improvement.

Your experience and skills include:

• Minimum 8 years of progressive leadership experience in marketing, communications, partnerships, or brand management within luxury hospitality, travel, lifestyle, or premium consumer brands.
• Post-secondary education in Marketing, Business, Communications, Hospitality, or a related discipline.
• Proven success developing integrated marketing strategies that deliver measurable business results.
• Demonstrated experience building and managing strategic partnerships with luxury brands and high-profile organizations.
• Strong understanding of luxury branding, consumer behaviour, experiential marketing, public relations, and media relations.
• Expertise in digital marketing, content strategy, social media, website management, and campaign analytics.
• Strong commercial and financial acumen, including budget management and performance measurement.
• Exceptional communication, presentation, negotiation, relationship-building, and project management skills.
• A collaborative leadership style with a passion for coaching high-performing teams.
• An entrepreneurial mindset, exceptional attention to detail, and a commitment to delivering extraordinary guest experiences.
• Proficiency with Microsoft Office and Adobe Creative Suite; experience with CRM and marketing platforms is an asset.
• Flexibility to work evenings, weekends, and special events as business needs require.

Your team and working environment:

At Fairmont Pacific Rim, We Make Special Happen.

This is an opportunity to shape the story of one of the world's most celebrated luxury hotels. You'll build iconic partnerships, create unforgettable experiences, and influence the future of luxury hospitality while working alongside an exceptional team committed to excellence, creativity, and innovation.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS