- Integral
- Permanente
- FAIRMONT
- Vendas e Marketing
__jobinformationwidget.freetext.LocationText__
Fairmont The Palm, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF63836N
Digital Marketing and Communications Manager
Region
Luxury & Lifestyle
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.
- Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
- Brainstorms new and creative growth strategies.
- Collaborates with agencies (PR agency, social media agency, digital agency, creative agency) and other vendor partners.
- Collaborates with internal teams to create landing pages for dedicated campaigns and optimize user experience.
- Conceptualize and execute on multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels
- Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics
- Designs, builds and maintains the hotels and outlets social media presence.
- Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
- Evaluates emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
- Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
- Identifies trends and insights, and optimizes spend and performance based on the insights.
- Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
- Instruments conversion points and optimize user funnels.
- Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration
- Manage content and updates for customer and internal touch points, establishing budget guidelines, participating in events, documenting business processes, and providing additional sales support
- Measures and reports performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
- Partner with email, performance marketing and web teams to design, test and evolve lead nurturing tactics.
- Plans and executes all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns for the hotel and F&B outlets.
- Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets
- Supervises photo and video shoots for the hotel and F&B outlets.
- Updates and maintains the hotel’s website content (all.accor.com and brand.com websites).
- Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
- Working in partnership with the creative team, develop creative briefs and guide creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets
- Bachelor’s degree in marketing, business, or related field
- Excellent written and verbal communication skills
- Proven experience developing marketing plans and campaigns
- Strong project management, multitasking, and decision-making skills
- Metrics-driven marketing mind with eye for creativity
- Experience with marketing automation and CRM tools
- Master’s degree a plus
- Proficiency with online marketing and social media strategy
- Proven experience designing interactive applications and networking platforms
- Willingness and ability to travel
- Established press and media contacts
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
FAIRMONT SOUTHAMPTON - SHP, Southampton , Bermuda
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Southampton
Áreas
Vendas e Marketing
Descrição
We’re looking for an inspired, forward-thinking digital marketing professional to help define the rebirth of an icon. Following a $550 million transformation, Fairmont Southampton is preparing to rein
Referência
2d1d2cda-fe95-47e3-a60c-bcb17e76dc17
Data de validade
01/01/0001
Salário
Localização
Fairmont Dallas, Dallas, United States
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Dallas
Áreas
Vendas e Marketing
Descrição
Reporting directly to the General Manager, we are looking for a Director of Revenue Management to join our enthusiastic, energetic team. It is an exciting opportunity in a hotel, located in a fast-pac
Referência
5c305f1a-0626-458c-8816-326351ddea87
Data de validade
01/01/0001
Salário
Localização
Swissôtel Marianske Lazne (Opening October 2025), Mariánské Lázně, Czech Republic
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Czech Republic
Áreas
Vendas e Marketing
Descrição
What will you do?Develop and implement the marketing strategy in line with the hotel’s business objectivesPlan and manage marketing campaigns with a focus on efficiency and return on investmentManage
Referência
20572a1c-9494-44b2-a529-27f39a55a22c
Data de validade
01/01/0001
Salário
Localização
25hours Hotel Duesseldorf Das Tour, Düsseldorf, Germany
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
25HOURS HOTELS
Tipo de Contrato
Cargo com Graduação
Locations
Düsseldorf
Áreas
Vendas e Marketing
Descrição
What does your working day look like ...You are a brand ambassador for 25hours Hotels and manage to establish and expand the best connection to our customersYou have the best overview of the Corporate
Referência
f5410204-ee9d-44ef-9304-0471eb709d15
Data de validade
01/01/0001
Salário
Localização
Sofitel Grand Sopot, Sopot, Poland
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Poland
Áreas
Vendas e Marketing
Descrição
What You Will Be Doing:The Revenue & E-commerce Manager is responsible for driving profitable revenue across all streams by strategically managing pricing, distribution and inventory. This role ensure
Referência
3b716a26-e328-4618-807d-6d74b7a465a8
Data de validade
01/01/0001
Salário
Localização
Issy-les-Moulineaux, France
Experience Level
Student
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Estágio
Locations
Issy-les-Moulineaux
Áreas
Vendas e Marketing
Descrição
Within the PME division, as part of the Midscale and Eco Brand Team, the Brand Assistant Manager supports global initiatives for Mercure, Handwritten Collection, and TRIBE.This role is pivotal in supp
Referência
42f42c98-fa7b-4fe0-a651-f00fe20b4365
Data de validade
01/01/0001
Salário
Localização
Grand Mercure Dubai City, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Vendas e Marketing
Descrição
This position is responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.Achieve d
Referência
be63e641-bbf3-4ede-940d-35b2b40745e8
Data de validade
01/01/0001
Salário
Localização
Grand Mercure Solo Baru, Surakarta, Indonesia
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
GRAND MERCURE
Tipo de Contrato
Permanente
Locations
Indonesia
Áreas
Vendas e Marketing
Descrição
Achieve daily targeted number of sales calls with effectivenessDevelop business leads for the Hotel on a weekly basisPrepare monthly list of accounts to penetrate for the following monthPlan a minimum
Referência
f177fa34-33ca-4788-981f-7b02e34f5540
Data de validade
01/01/0001
Salário
Localização
Sofitel Brisbane Central, Brisbane, Australia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Brisbane
Áreas
Vendas e Marketing
Descrição
The Groups Reservations Coordinator, supported by the Groups Manager, plays a key role in managing reservations, rooming lists, accounts, and rundowns for all groups bookings at Sofitel Brisbane Centr
Referência
466dc6a0-0248-4125-9dbf-3aba8daa3da5
Data de validade
01/01/0001
Salário
Localização
Mercure London Earls Court, London, United Kingdom
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
MERCURE
Tipo de Contrato
Permanente
Locations
London
Áreas
Vendas e Marketing
Descrição
Duties Handle enquiries for events via email or phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframeTake every opportunity to increase ho
Referência
649a8761-dc31-4952-9a1b-b7e3cdd69104
Data de validade
01/01/0001