- Integral
- Permanente
- Vendas e Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF4195J
Digital Manager - GCC
Region
MEA SPAC
Join the Accor Group, an ecosystem of over 5,500 hotels,10,000 restaurants, and lifestyle destinations in 110 countries.
As one of our 5,000+ Corporate Heartists®, come pursue your passion to the vibrant rhythm of the hospitality industry.
With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.
Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
As a Digital Manager – GCC, your primary mission is to elevate the digital performance of all hotels within the countries. You will play a pivotal role in driving channel strategies, ensuring rate parity, and championing best practices defined by the Digital & E-commerce Center of Excellence in MEA APAC. Your influence will extend across various stakeholders, and you will serve as the foremost advocate for digital and e-commerce excellence throughout the countries.
- Build Digital yearly plan and budget for the hotel across Direct & Indirect channels
- Contributing to Hotel Strategy, working closely with key stakeholders from Marketing, Sales, Revenue, PR, F&B
- Develop quarterly and yearly e-commerce and digital marketing plans covering all digital channels and levers (Direct and Indirect)
- Plan and execute all digital marketing activities including but not limited to SEO/SEA, emailing, social media, display, Metasearch and influencers
- Reporting and Analysis of Web Direct and Indirect performance
- Measure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Ensure hotel’s presence across key Social platforms relevant to the source markets and social content production
- Handle the CRM and email Marketing with the third party tool for Rooms, F&B and other outlets in line with the strategy and corporate guidelines
- Monitor and assist in ensuring Rate parity together with the Revenue Director/Manager throughout all distribution channels
- Manage Hotel’s online reputation
- Review and monitor hotel’s competitor set on a regular basis and maintain competitiveness in terms of content quality and offer appeal
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Ensure Accor App visibility and usage uplift across the hotel
- Collaborate with agencies and other vendor partners
- Evaluate emerging technologies. Provide leadership and perspective for adoption where appropriate
- A bachelor's degree in a related field
- Minimum 5 years experience in Digital performance role
- Flexibility to travel within the GCC region
- Strong team management skills and experience
- Excellent communication and presentation skills
- Proficiency with Social Media software and data analysis tools
- Results-oriented mindset with a focus on revenue growth and performance optimization.
- Ability to work independently and as part of a team
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Alwadi Hotel Doha - MGallery, Doha, Qatar
Experience Level
Student
Jornada de Trabalho
Meio Período
Brands
M GALLERY
Tipo de Contrato
Estágio
Locations
Doha
Áreas
Vendas e Marketing
Descrição
We are seeking a dynamic and detail-oriented Reservations Agent Intern to join our team. You will assist in the management of reservations, ensure accuracy in booking details, and provide excellent cu
Referência
6e63a925-f16d-4406-9508-4925d13eeccc
Data de validade
01/01/0001
Salário
Localização
Novotel Melbourne South Wharf, Melbourne, Australia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Melbourne
Áreas
Vendas e Marketing
Descrição
We are seeking a highly motivated Portfolio Sales Coordinator to join our collaborative, friendly and passionate team in a fast-paced environment across three hotels to scope new opportunities, build
Referência
a05eb8df-839b-49eb-af2c-7507742cb213
Data de validade
01/01/0001
Salário
Localização
Issy-les-Moulineaux, France
Experience Level
Director
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Issy-les-Moulineaux
Áreas
Vendas e Marketing
Descrição
The Global Full Funnel (FF) Director plays a critical role in ensuring the cohesion and integration of Brand Strategy across the Full Funnel ecosystem. As a key member of the Brand Marketing Team, thi
Referência
44e2a6cb-2725-4c97-95b2-03b88402b5ea
Data de validade
01/01/0001
Salário
Localização
Cape Grace, A Fairmont Managed Hotel, Cape Town, South Africa
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Cape Town
Áreas
Vendas e Marketing
Descrição
Scope of Position:The F&B Events Supervisor is responsible for overseeing the setup, coordination, and execution of events across the hotel's restaurants, banquet rooms, pool area, and other designate
Referência
f9af950b-8583-47f4-b97d-f073e85c78c8
Data de validade
01/01/0001
Salário
Localização
, Manila, Philippines
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Manila
Áreas
Vendas e Marketing
Descrição
Responsible for the coordination and execution of all marketing and communications activities of the Hotel's brands, including relations, collateral production, advertising, promotional programs and e
Referência
3d885289-5213-4957-86be-9e09966d795f
Data de validade
01/01/0001
Salário
Localização
Novotel Sydney Olympic Park, Sydney Olympic Park, Australia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Sydney Olympic Park
Áreas
Vendas e Marketing
Descrição
As a Conference & Events Coordinator, you will be responsible for coordinating and managing events from initial inquiry to post-event follow-up. Your key responsibilities include:Building and maintain
Referência
aa5760e8-2ece-4d0e-ba4f-1f3fc5dfe3f8
Data de validade
01/01/0001
Salário
Localização
Raffles Singapore, Singapore
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Singapore
Áreas
Vendas e Marketing
Descrição
This position analyses and supports the hotel’s results and performance in various revenue streams (Rooms, F&B, Spa and Boutique) and recommends strategies and expectations based on the observed data
Referência
3d1ed8c9-883d-4918-8de1-154562366d30
Data de validade
01/01/0001
Salário
Localização
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Vancouver
Áreas
Vendas e Marketing
Descrição
Why work for Fairmont Pacific Rim?You'll work for the #1 city hotel in Canada!A competitive salary, starting from $67,000.00 per annumComplimentary meal through our Colleague Dining ProgramExclusive a
Referência
764c9a72-52af-4066-9922-02f2cf912beb
Data de validade
01/01/0001
Salário
Localização
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Kohala Coast
Áreas
Vendas e Marketing
Descrição
At Fairmont Orchid, our engaging service and Hawaiian culture make every special event a truly memorable affair. Be an ambassador for our exceptional offerings where you will liaise between multiple d
Referência
e1d540f3-efc0-4a14-a7a6-07dd8f89cb41
Data de validade
01/01/0001
Salário
Localização
Hotel Woolstore 1888, Sydney - Handwritten Collection, Sydney, Australia
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Sydney
Áreas
Vendas e Marketing
Descrição
We seek a driven and goal-oriented Cluster Business Development Manager, motivated by results and possessing extensive experience in managing multiple properties and intricate business units. You will
Referência
ed6c9ee5-f4de-455e-bbbd-20096ed9bd77
Data de validade
01/01/0001