Digital Learning Specialist - Europe & North Africa

Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.​

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.​

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

#WeAreHeartists

To discover the life that awaits you at Accor, visit https://careers.accor.com/.

We are looking for a Digital Learning Specialist to join our Talent & Culture Academy team in Warsaw. In this dynamic role, you will be responsible for designing, managing and delivering engaging digital learning experiences and ensuring the effective implementation and development of our Learning Management System (LMS) across our hotels and support offices in Europe & North Africa.

What will you do?

• Create e-learning modules, ensuring content is pedagogically sound and engaging

• Manage translation projects, coordinate timelines, and ensure high-quality delivery

• Develop and manage digital learning programs that align with business needs

• Act as the main point of contact with internal stakeholders to set deadlines and ensure successful delivery

• Manage and maintain the Learning Management System (LMS), ensuring content is structured and accessible

• Continuously improve the LMS with new features, enhanced content readability, and improved user experience

• Deliver training webinars and provide ongoing support for LMS deployment and usage

• Build internal communication campaigns to promote new LMS features and processes

Our ideal profile would be:

• Proficiency in eLearning tools such as Storyline and Rise

• Experience in project management, preferably in a digital learning environment

• Ability to create engaging and impactful digital content

• Strong relationship-building and presentation skills

• Customer-centric mindset with a focus on user engagement and adoption

• Capacity to manage multiple projects and stakeholders in a fast-paced environment

• Experience working with both internal and external stakeholders (e.g. VPOs, GMs, hotels, support offices)

What’s in there for you?

• Unique opportunity to develop your career with worldwide Augmented Hospitality leaders
• Package of benefits and perks of working for Accor, including discounts for hotels worldwide, annual bonus based on your own performances, and much more!
• Work in a multi-national team
• Hybrid way of working (3 days in the office + 2 days at home)
• Talent development opportunities
• Corporate Social Responsibility activities