Cluster Director of Revenue

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Manage demand, forecasting and inventory as it relates to driving revenue opportunity for the hotel
• Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
• Monitor transient and group booking pace in order to determine pricing and availability controls for all reservation distribution sources
• Monitor key indicators of hotel performance and third party intelligence sources to identify revenue opportunities
• Liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
• Ensures accurate and timely preparation of analytical reports
• Play an active role in the strategic plan, marketing plan and budgeting processes
• Stay current with industry changes and how it may impact demand
• Prepare and present weekly analytical reports

• Previous leadership experience within a similar role required
• Computer literate in Microsoft Window applications and relevant computer applications required 
• University/College degree in a related discipline required
• Must be extremely detailed oriented
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times