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Novotel Chennai Chamiers Road, Chennai, India

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REF65463I

Catering Sales Manager

Region

MEA SPAC


Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description

We are seeking a dynamic and results-driven Catering Sales Manager to join our team in Chennai, India. In this role, you will be responsible for driving catering sales, managing client relationships, and ensuring the successful execution of events that exceed our customers' expectations.

  • Develop and implement strategic sales plans to maximize catering revenue and market share
  • Proactively identify and pursue new business opportunities within the local Chennai market
  • Conduct site visits and create detailed proposals for potential clients
  • Negotiate contracts and close deals with clients for catering services
  • Collaborate closely with the culinary and operations teams to ensure seamless event execution
  • Manage and motivate the catering sales team to achieve individual and collective targets
  • Organize and lead pre-event planning meetings to develop timelines, product lists, and logistical needs
  • Establish and maintain strong relationships with clients, vendors, and internal departments
  • Analyze market trends and competitor activities to inform sales strategies
  • Ensure all events meet or exceed client expectations and company standards
  • Handle client feedback and resolve any issues promptly and professionally
  • Stay updated on food and beverage trends to propose innovative catering solutions
  • Maintain accurate records of sales activities, contracts, and client information in the CRM system
  • Participate in industry events and networking opportunities to promote the company's catering services

Qualifications

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field
  • Proven experience (3-5 years) in catering sales or hospitality sales management
  • Strong track record of achieving and exceeding sales targets
  • Excellent knowledge of catering operations, event planning, and food and beverage trends
  • Proficiency in catering sales software, CRM systems, and Microsoft Office Suite
  • Outstanding communication, negotiation, and presentation skills
  • Ability to build and maintain strong client relationships
  • Strong leadership and team management capabilities
  • Detail-oriented with excellent organizational and time management skills
  • Problem-solving skills with the ability to make quick decisions under pressure
  • Flexibility to work evenings and weekends as required for events
  • Understanding of pricing strategies and contract negotiations in the catering industry
  • Familiarity with health and safety regulations related to food service and events
  • Willingness to travel within Chennai for client meetings and event sites

Additional Information

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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