Business Development Manager

Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.

We are a vibrant and forward-thinking hotel with a reputation for hosting exceptional conferences, meetings, and events. From corporate gatherings to high-energy incentives, we create moments that leave a lasting impact. Now, we’re looking for a talented individual to maximize our potential in the Conference & Events market and help us grow even more!

Did you know that Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that you can have panoramic views of the Dandenong Ranges and Melbourne’s City Skyline?! Come on in and check them out! 

• Drive business development and account management across Corporate, MICE, Wholesale, Inbound and Leisure segments.
• Manage and grow key accounts while identifying and securing new business opportunities.
• Promote Accor brands, products and services to maximise revenue and market share.
• Conduct sales calls, client meetings, site inspections, networking events and trade shows.
• Negotiate contracts, rates and terms in line with hotel revenue and profitability objectives.
• Build strong relationships with travel agents, corporate clients, PCOs and industry partners.
• Work collaboratively with Revenue, Marketing and Operations teams to achieve hotel objectives.
• Maintain accurate client records, account plans, forecasts and sales reports within approved systems.
• Monitor market trends and competitor activity to identify business opportunities.
• Represent the hotel and Accor professionally while ensuring compliance with company policies and brand standards

• Qualification in Hospitality, Tourism, Business, Sales, Marketing or a related field (preferred).
• Minimum 2 years' experience in hotel sales, business development or account management.
• Strong communication, negotiation and relationship management skills.
• Proficiency in Microsoft Office and hotel sales/PMS systems.
• Valid Australian Driver's License.
• Must possess unrestricted Australian work rights and be legally entitled to work in Austral

The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:

• Ongoing Career and Professional Development Opportunities
• A Rewarding Work Environment
• Global Discounts on Hotel Accommodation & Food and Beverage