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Sofitel Brisbane Central, Brisbane, Australia

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REF95873N

Business Development Executive

Region

Luxury & Lifestyle


Company Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued, and where innovation and commercial thinking are encouraged. We empower our ambassadors to bring ideas that elevate performance and create personalised guest experiences — helping our guests feel special, and ensuring you do too.

Located in the heart of Brisbane city, Sofitel Brisbane Central is renowned for sophisticated luxury accommodation, world-class dining, and impeccable hospitality. Our 416 elegantly appointed guest rooms and suites embody refined French luxury, delivered with heartfelt, personalised service. The hotel also features premium food and beverage outlets, Club Millésime executive lounge, two fitness centres, a day spa, and flexible conference and event spaces for up to 1,100 delegates.

As part of the global Accor network, Sofitel Brisbane Central offers the opportunity to work within an internationally recognised luxury brand while contributing to the hotel’s strong commercial performance in a competitive Brisbane market.


Job Description

We are seeking a dynamic and results-driven Business Development Executive to join our Sales and Marketing team in Sofitel Brisbane Central. As a key player in our organisation's growth strategy, you will be responsible for identifying and pursuing new business opportunities, developing strong client relationships, and driving sales performance.

Key responsibilities include:

  • Proactively identify, qualify, and convert new business opportunities through networking, telemarketing, and client engagement.
  • Manage and grow key accounts, ensuring retention, repeat business, and maximized revenue through cross-selling and upselling hotel services.
  • Conduct appointments, site inspections, familiarisations, and sales trips; represent the hotel at industry events, trade shows, and sporting functions.
  • Prepare proposals, RFP responses, and agreements; negotiate contracts within approved guidelines and ensure timely follow-ups to maximise conversion.
  • Work closely with Revenue, Marketing, and Operations teams to align sales strategy and ensure service excellence.
  • Monitor competitor activity, market trends, and emerging opportunities to inform strategic direction.
  • Maintain accurate records of sales activities, accounts, and opportunities in the hotel’s CRM; submit regular activity reports.
  • Maintain a visible and professional presence within the hotel, supporting client engagement and adherence to brand standards.

Qualifications

  • Proven experience in business development, event sales, or key account management, preferably within the hospitality or events industry
  • Strong knowledge of MICE, Corporate, Sporting, and group business markets.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to travel and work outside standard business hours, including evenings and weekends.
  • Strong organisational skills with the ability to manage multiple priorities.
  • Proficiency in CRM systems and Microsoft Office suite.
  • Results-driven with a proactive approach to business development.

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities within the global Accor network. We are committed to your professional growth, offering leadership development pathways, global mobility opportunities and industry-leading training programs.

Thrive in our Sofitel Brisbane Central community, with:

  • Heartist benefits including global accommodation and dining discounts for you, your family and friends
  • Complimentary hotel stay package to celebrate your work anniversary
  • Secure parking in the centre of Brisbane for only $10 per day
  • Direct access to Central train station
  • Complimentary meals in the ambassador dining room
  • Laundered uniforms and dry cleaning of duty attire
  • Access to wellbeing programs and learning platforms

Let your passion shine. Visit careers.accor.com and say “bonjour” to your next career opportunity.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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