Assistant Recreation Manager

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!  

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Assistant Recreation Manager. As the Recreation Assistant Manager at Fairmont Jasper Park Lodge, you will be responsible for our Pool, Fitness Area, Boathouse, Kids Camp, Resort’s activities and recreation group’s activities. You will be an ambassador for the exceptional service and recreation activities that are hallmarks of the Jasper Park Lodge.   

What you will be doing:    

Reporting to the Recreation Manager, you and your team will be responsible for promoting and facilitating the various activities that will enhance our guest's overall experience at our resort. 

• Consistently offer professional, friendly and engaging services 
• Follow departmental policies, procedures, safety and service standards 
• Direct and lead the day-to-day Recreation operation ensuring all standards are followed 
• Ensure Health & Safety regulations are adhered to in all Recreation areas 
• Ensure the maintenance and cleanliness of the Pool, Boathouse, and Health club thermal area, by completing daily inspections of the facilities 
• Develop and implement programs to enhance departmental revenue 
• Design entertainment programs and activities for children and adults during all official holidays 
• Ensure a high level of guest service is maintained, through follow up on guests’ issues, comments, and platform 
• Effectively schedule all Recreation colleagues 
• Ensure Recreation equipment inventory is well maintained 
• Manage cash float and point of sales system 
• Ensure correct chemical balance of pool and accurate water test readings are maintained as per Provincial regulations 
• Effectively recruit for department and complete performance management 
• Design and implement all controls for rentals, classes, programs, etc. 
• Create and initiate yearly marketing plan 
• Follow all safety and sanitation policies 
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.  
• Other duties as assigned 

Your experience and skills include:  

• Previous experience working with children 
• First Aid and CPR certification is required  
• Proven record in program design and /or program facilitation 
• Computer literacy with strong knowledge of MS Word and Excel 
• Degree in recreation or related degree preferred 
• Knowledge of Chemicals/pool operations is an asset 
• Previous experience with a point of sales system preferred but not mandatory 
• Must have a strong interest in health, well-being and physical activity 
• Committed to ongoing development and training of all colleagues 
• Must be a proven motivator and able to build and support strong work teams 

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,  

• Subsidized staff accommodation assistance provided 
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

About the Application Process:  At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com  to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

Want to learn more about this opportunity? View the complete job description by clicking this link: Assistant Manager, Recreation.pdf

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com