Assistant Marketing and Communications Manager

The Hotel

Embark on a journey back in time to Vietnam in 1930s with Hôtel des Arts boutique lifestyle hotel in Saigon. Combining the classical charm of French Indochina with a sense of timeless chic that only the MGallery Collection can provide, the hotel is as much an art museum as it is a 5 star hotel. Hôtel des Arts Saigon invites guests to relive the romance of this bygone era in their luxury hotel which offers all the comforts of the 21st century.

Artistic flair in every corner

With feminine lines standing in striking contrast to the neighbouring office, the building itself is a modern work of art. Once inside, guests can peruse the owner’s personal collection of paintings and antiques, which adorn every wall and hall of this distinctive establishment. Each room in our luxury hotel offers the smooth lines of an art deco décor, finished with the classic artistic accents that our boutique lifestyle hotel in Saigon is renowned for. For a touch of artistic flair in unique and luxurious surroundings, Hôtel des Arts is the jewel of Saigon, a 5 star hotel that is simply beyond compare.

Be transported to a bygone era

From the style of our luxury hotel to the touches of times gone by dotted all around the property, Hôtel des Arts can transport you to an era long gone. The Social Club Restaurant and Rooftop Bar on the 23rd floor pays homage to an era of speakeasy gatherings while the Saigon Kitchen offers a stylish and unique design inspired by classic Asian street food markets. Taking a side-step to the French elegance on its journey to old world glamour, Café des Beaux Arts features light and bright décor where you can take your afternoon tea, surrounded by the soft sounds of piano music, while you enjoy a book from our library. Each culinary experience to be had in our 5 star hotel is nothing short of whimsical and transformative, from the menus to the fine surroundings in which we invite you to dine.

Award winning luxury hotel

With its exceptional customer experience, world class accommodation and luxury offerings, Hôtel des Arts Saigon is honored to take out the prestigious titles “Leading Lifestyle Hotel in Asia” by World Travel Awards, “Luxury Boutique Hotel” and “Luxury Architecture Design Hotel” in Southeast Asia by World Luxury Hotel Awards, and “Luxury Best Traditional Hotel” by Luxury Travel Guide Awards for its distinctive modern romantic design and unique bespoke services. For award-winning luxury in a 5 star hotel that prides itself on providing a glamorous and specialized service, look no further than our boutique lifestyle hotel in Saigon.

GENERAL MISSION:

The Assistant Marketing Manager is responsible for supporting the development and execution of marketing strategies to promote the hotel’s brand, services, and events. This role assists in coordinating marketing campaigns across digital and traditional platforms, works closely with the sales, F&B, and PR teams, and helps drive revenue through effective brand communication and engagement.

RESPONSIBILITIES AND MEANS

Marketing Strategy & Campaigns

• Assist in the creation, implementation, and evaluation of marketing plans and campaigns.
• Coordinate seasonal and event-based promotions in line with the hotel’s business goals.
• Support the launch of new initiatives (e.g., F&B concepts, stay packages, spa promotions).
• Monitor industry trends, competitive set, and guest feedback to adapt strategies.

Digital Marketing & Social Media

• Manage social media accounts (Facebook, Instagram, Linkedin) and develop social networks
• Manage and update website content, including SEO optimization.
• Work with external agencies or in-house teams on photography, videography, and paid ad campaigns.
• Analyze performance metrics (traffic, engagement, ROI) and adjust tactics accordingly.

Public Relations & Communications

• Assist in drafting press releases, newsletters, and brand communications.
• Help maintain relationships with media, bloggers, and influencers.
• Support organization of media visits, press events, and FAM trips.

Branding & Collateral

• Ensure all marketing materials are aligned with the hotel’s brand identity and standards.
• Liaise with designers and suppliers to produce brochures, signage, and other collaterals.
• Maintain inventory of promotional materials.

Internal Collaboration

• Work with the Sales, Events, and F&B teams to support their marketing needs.
• Coordinate internal communication to promote employee engagement in marketing initiatives.
• Handle the administrative requirements of the Marketing and Communication department.
• Reports to appropriate parties negative comments and discussions
• Identifies threats and opportunities in user generated content surrounding our Hotel
• And others tasks assigned by line managers and board of management.

Knowledge and Experience

• Bachelor’s Degree
• Minimum 5 years of experience in Marketing Communications/Public Relation or 2 years of experience in a similar capacity
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

Competencies

• Excellent leadership, interpersonal and communication skills
• Detail-oriented and highly reliable in thorough execution and follow-through
• Ability to work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Develop your talent through Accor’s learning programs
• Opportunity to grow within your property and across Accor’s Luxury hotels
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility