Assistant Housekeeping Manager

Stay at the award-winning ibis Singapore on Bencoolen, a 4-star hotel in the heart of Bugis. Ideal for business and leisure travellers, our 534-room hotel offers refurbished rooms, modern comfort, and excellent connectivity. With four MRT stations- Bencoolen, Bugis, Rochor, and Bras Basah-nearby, enjoy easy access to Orchard Road, Chinatown, City Hall, Little India, and Suntec City. Plus, a direct MRT link from Bugis connects you to Singapore Changi Airport. Enjoy a refreshing stay in a prime location.

The Assistant Housekeeping Manager is responsible for supporting the Housekeeping Manager in overseeing the daily operations of the Housekeeping Department with utmost efficiency and effectiveness.

• Diligently assist the Housekeeping Manager in maintaining the highest standards of cleanliness and appearance in guest rooms and public areas, ensuring uncompromising guest satisfaction.
• Rigorously oversee the execution of all housekeeping duties, guaranteeing that they are performed to the most exacting standards to provide guests with exceptional service and comfort.
• Actively cultivate a professional team environment, addressing disciplinary matters with strict fairness and promoting staff motivation through effective leadership.
• Serve as a key liaison between the Housekeeping Department and other hotel departments, representing housekeeping interests in official meetings when the Housekeeping Manager is absent.
• Steadfastly uphold and implement the AccorHotels Vision, demonstrating unwavering commitment to AccorHotels Values in all aspects of daily operations.
• Participate in human resource functions including recruitment, performance evaluation, staff development, and when necessary, termination of housekeeping personnel.
• Maintain stringent control over the inventory of guestroom and public area supplies, ensuring optimal resource management.
• Demonstrate thorough knowledge of and readiness to execute hotel security and emergency procedures without hesitation.
• Exhibit an unwavering commitment to environmental sustainability by fostering collaborative efforts among team members, guests, suppliers, and the community to conserve natural resources and preserve environmental quality.

• Demonstrated extensive experience in a supervisory or managerial capacity within housekeeping operations of a hotel or resort environment, with a minimum of 3 years in a leadership role.

• Comprehensive and in-depth knowledge of housekeeping operations, standards, and procedures, particularly within the context of a branded hotel environment.

• Thorough understanding and application of Occupational Health and Safety (OH&S) regulations, chemical safety protocols, and environmental sustainability practices specific to the hospitality industry.

• Proven track record in inventory control, linen management, and housekeeping-related administrative functions.

• Advanced proficiency in utilizing property management systems (PMS) such as Opera Cloud, coupled with expert-level skills in Microsoft Office Suite, with particular emphasis on Excel and Outlook.

• Substantial experience in managing relationships with external suppliers and contractors, including but not limited to laundry services and cleaning product vendors.

Visa Requirements: Must be legally eligible to work in Singapore. The hotel is unable to assist candidates in obtaining work authorization documents.