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Fairmont Bab Al Bahr - Abu Dhabi, Abu Dhabi, United Arab Emirates

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REF59844P

Accounts Receivable Clerk

Region

Luxury & Lifestyle


Company Description

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.


Job Description

  • Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs.
  • Maintain a healthy communication both with the F&B and the FO to ensure proper handling of daily backups for all the in house DB approved customers.
  • To guarantee proper handling of the filing system in place according to the FHR policies and procedures.
  • Any additional tasks coordinated by the Assistant Credit Manager / Credit Manager / Director of Finance & Business Support.
  • Prepare account billings promptly and accurately with required supporting documentation.
  • Maintain up-to-date files for all outstanding accounts alphabetically by name.
  •  Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge
  • Assist the credit manager or accounting manager’s designate in the completion of the Accounts Receivable Officer duties
  • Assist the Credit Manager in the performance of his/her own duties as requested
  • Communicate promptly with the Credit Manager on any discrepancies in billing at all times to reflect the high standards of Fairmont Hotels & Resorts.
  • Perform any additional duties as assigned by the Director of Finance & Business Support or Assistant Credit Manager.

Qualifications

  • Minimum of 2 years executive administration experience, preferably within a hotel environment.
  •  Highly organized and able to prioritize and meet deadlines in a fast-paced environment.
  • Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone.
  • Excellent interpersonal, written and verbal communication skills (composing faxes, letters).
  • Must be able to type a minimum of 50 wpm.
  • Computer literacy a must, with a strong knowledge of Word, Excel, Word, Outlook and PowerPoint

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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