Accounts Receivable Coordinator

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Employer paid Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k) retirement savings plan and matching program
• Life Insurance
• Participation to the ACCOR Leadership Incentive Program
• Duty meal in our staff cafeteria
• Wellness Offerings
• Exclusive employee travel benefits for Fairmont & Raffles employee and their friends and family
• Employee Travel Program within ACCOR network
• Complimentary access to our fitness center
• Discounts on food & beverage and spa services
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities

At Fairmont Hotels & Resorts, our financial operations thrive with the commitment of Colleagues who model our values of Respect, Integrity, Teamwork, Accountability and Excellence. Apply your passion for numbers as an Accounts Receivable Coordinator, where your exacting standards will ensure accuracy in support of your team and hotel.

What you will be doing:

Reporting to the Credit Specialist and Assistant Director of Finance, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Daily support of accounts receivable
• Assist with the reconciliation and payment of third party cheques
• Assist in the month end reporting
• Provide office administration duties as required
• Follow departmental policies and procedure
• Follow all safety policies
• Billing approved group and transient accounts with the appropriate supporting documentation
• Posting guest, credit card, and miscellaneous payments accurately
• Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs.
• Collection of monies due on a timely basis
• Other duties as assigned

Your experience and skills include:

• Previous office administration or accounting experience preferred
• Computer literate in Microsoft Window applications or relevant computer applications required
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Hourly Rate: $28.35 USD

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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#AlohaOrchid