Accounting Generalist

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Chicago, Millennium Park

Our Hotel:

Since 1987, Fairmont Chicago, Millennium Park has been a beacon of luxury hospitality in the heart of the Windy City, consistently creating unforgettable experiences for our guests.

Our hotel boasts 686 spacious guestrooms and suites, including 83 newly renovated Fairmont Gold accommodations, complete with an exclusive lounge. Beyond our guestrooms, we feature over 60,000 square feet of versatile meeting and event space. Here, our incredible events, banquets, culinary teams orchestrate everything from major conferences and corporate events to elegant galas and milestone celebrations. Our culinary outlets are equally impressive, highlighted by our signature restaurant, Toro by Chef Richard Sandoval, which offers vibrant Latin cuisine, complemented by our classic day-to-night Lobby Bar.

Our Mission and Values:

At Fairmont Chicago, Millennium Park, our mission is to create unparalleled luxury experiences, perfectly balancing the serenity of Chicago's iconic parks with the city's vibrant pulse. We believe in the power of connection—between people, place, and purpose. Our core values of authenticity, inclusivity, integrity, and respect guide us daily, fostering a welcoming environment where every team member and guest feels seen, valued, and inspired.

We connect our guests to the true spirit of Chicago through genuine care, thoughtful hospitality, and refined comfort, providing an elevated escape. This commitment extends to our employees, as we are dedicated to building rewarding careers and fostering professional growth within our community.

Fairmont Chicago, Millennium Park is a Fairmont Hotels & Resorts and Accor property.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

You are organized, detail oriented and passionate about strategy and numbers. Your analytical skills is your superpower and you get a thrill using them each and every day.

Reporting to the Assistant Director, Finance, the Accounting Generalist will be responsible for ensuring all work is completed in a timely manner in Accor’s continuing effort to deliver outstanding guest service and financial profitability for the Fairmont Chicago. Specifically, you would be responsible for performing the following tasks:

• Consistently offer professional, friendly and engaging service
• Main focus of responsibilities: General Cashier duties
• Daily recording of entertainment and promotion accounts
• Daily support of accounts payable and accounts receivable  
• Assist with the reconciliation and payment of third party checks
• Maintain stationary level and reorder as required
• Ensure vendor files are up to date
• Answer guest calls for billing discrepancies; folio requests
• Provide office administration duties as required
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

Your experience and skills include:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous office administration or accounting experience preferred
• Computer literate in Microsoft Window applications or relevant computer applications required
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position: 
Physical aspects of the position include but are not limited to the following: 

• Frequent sitting throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Compensation: Subject to experience and qualifications, salary range $27.00 to $30.00 per hour.

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

• Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
• Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
• Belonging: We celebrate our differences. We support each other and we always stand together.
• Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
• Integrity: We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.