Assistant Executive Housekeeper

A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.

At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.

At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.

Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing and managing the housekeeping operations. They play a key role in maintaining the highest standards of cleanliness, organization, and guest satisfaction. Responsibilities may include supervising and training housekeeping staff, monitoring inventory and supplies, ensuring efficient workflows, and assisting in implementing and enforcing hotel policies and procedures. By working closely with the Executive Housekeeper, the Assistant Executive Housekeeper contributes to creating a welcoming and immaculate environment for guests, ensuring their comfort and enhancing their overall experience at the luxury hotel.

1. Education: A high school diploma or equivalent. Candidates with education or certifications in hospitality management or related fields are preferred.
2. Experience: Experience in the housekeeping department of a luxury hotel, including leadership positions. Previous experience as a Housekeeping Manager or a similar role is advantageous. 
3. Knowledge of Housekeeping Operations: A solid understanding of housekeeping operations is crucial. Candidates should be familiar with cleaning procedures, inventory management, laundry operations, and quality control. Experience in implementing and maintaining high cleanliness and service standards is highly valued. 
4. Leadership and Supervisory Skills: The Assistant Executive Housekeeper is responsible for overseeing the housekeeping team and ensuring high standards of cleanliness and service. Strong leadership skills, the ability to motivate and train staff, and effective communication skills are vital. 
5. Organizational and Time Management Skills: The Assistant Executive Housekeeper must possess strong organizational and time management skills to assist in prioritizing tasks, managing resources efficiently, and meeting deadlines. Attention to detail and the ability to handle multiple priorities are crucial in this role. 
6. Knowledge of Safety and Hygiene Standards: A thorough understanding of safety and hygiene standards is essential to ensure compliance with local regulations and maintain a safe and healthy work environment for both staff and guests. Knowledge of relevant safety procedures, equipment handling, and chemical usage is important. 
7. Technology Proficiency: Proficiency in using Opera and other relevant software is beneficial. Familiarity with inventory management systems and knowledge of emerging technologies in the field of housekeeping is advantageous.