- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Fairmont Château Lake Louise, Lake Louise, CA
__jobinformationwidget.freetext.ExternalReference__
REF29802T
Sommelier
Region
Luxury & Lifestyle
Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
What is in it for you:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
- Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa
- Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
The Chateau Lake Louise is in search of a dynamic Sommelier to elevate our iconic dining experiences at Fairview Bar & Restaurant and the Walliser Stube. This role is tailored for an ambitious individual with a passion for excellence, poised to cultivate our hotel's Food & Beverage operations and position our restaurants as the ultimate dining destinations. Collaborating closely with department heads, you will curate and manage the wine selection across our five distinguished restaurants, in-room dining services, Guide’s Pantry, and Banquet department. Central to this role is the growth and maintenance of our esteemed “Best of Award of Excellence – Wine Spectator” Master wine list, boasting over 500 meticulously selected labels. Embark on a journey where your career aspirations merge seamlessly with the allure of luxury hospitality. Join us and transform your professional journey into a captivating lifestyle.
What you will be doing:
- Offer professional, friendly and engaging service to guests and colleagues
- Develop and enhance Fairmont service standards through disciplined administration of departmental procedures
- Maintain effective working relationships and clear communication with colleagues and leaders in the restaurant and other departments
- Lead a team in all aspects of the outlet’s operations and ensure service standards are followed
- Respond to guest concerns in a professional and timely manner
- Assist in recruiting, on boarding and training employees
- Inspire the ongoing professional development, performance, growth and satisfaction of all team members
- Work with the kitchen, stewarding and all leaders to promote teamwork as a strong component of the daily service culture
- Assist with staff scheduling to ensure appropriate allocation of resources
- Ensure that the outlet maintains a first class, positive visual impact including ambience, cleanliness, décor, and service flow
- Ensure a clean and safe working environment, and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned
- Elevate guest experiences by spearheading wine sales and service across all outlets, ensuring a captivating dining journey and boosting revenues.
- Champion unparalleled service and quality standards in wine offerings and maintain the master wine list, upholding our Best of Award of Excellence rating.
- Collaborate on Food & Beverage promotions with a focus on curated wine selections, organizing captivating wine seminars and tastings.
- Empower staff through comprehensive training on wine service excellence, ensuring seamless communication and fostering passion for wine.
- Own the wine inventory process, engage in supplier tastings, and proactively enhance wine-related operations and innovation.
- Embrace additional responsibilities as needed for flawless beverage service and unforgettable guest experiences, including Research & Development to shape monthly menus with captivating wine selections and pairings while upholding impeccable cleanliness and ambiance.
- Sommelier credentials a very strong asset. I.S.G. Preferred
- 1 year supervisory experience in a hotel restaurant is an asset (four diamond hotel)
- Previous F&B leadership experience required
- Working knowledge of point of sale systems (ideally Silverware), and Microsoft Office
- Possession of a degree or diploma in a related discipline preferred
- Self‑motivated, with the ability to make effective decisions
- Demonstrates initiative, and the ability to multitask and work with minimal supervision
- Ability to maintain high service levels under pressure
- Physically fit to lift trays repeatedly, stand and walk for the duration of the shift
Visa Requirements: Applicants must be legally authorized to work in Canada.
APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Our Commitment to Diversity & Inclusion:
At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.
Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cll.careers@fairmont.com
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Meet James, the food and beverage manager in London
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
ibis Roma Fiera, Rome, Italy
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Rome
Job Category
Rooms
Description
Tecnica professionale e relazione con il cliente:Riserva alla clientela un’accoglienza calorosa, efficiente e all'altezza degli standard qualitativi dell’hotelEsegue nel sistema informatico in uso nel
Reference
f266abed-3a3f-4bb8-a343-83dcf7f7c245
Expiry Date
01/01/0001
Salary
Location
Aparthotel Adagio Serris - Val d'Europe, Issy-les-Moulineaux, France
Experience Level
Executive
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Issy-les-Moulineaux
Job Category
Administration & Support
Description
Agent de sécurité (H/F) Gardien et protecteur. Vous assurez la sécurité et le bien-être de vos collaborateurs, de vos clients et de vos visiteurs. Vous êtes attentif, efficace et dévoué. Vous faites
Reference
a2a6eb5e-e8bc-49f9-82fc-f3512424a852
Expiry Date
01/01/0001
Salary
Location
Novotel Thalassa Le Touquet, Le Touquet, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Temporary
Locations
Le Touquet
Job Category
Food & Beverage
Description
Elaboration et dressage des plats conformément aux fiches techniques et aux process définis par le site, Accompagnement et formation des commis, apprentis et stagiaires, Coordination, production et e
Reference
e217ac8d-7d75-4d23-bb6d-c693dadf8796
Expiry Date
01/01/0001
Salary
Location
Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence, Jumeirah Lakes Towers, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
HOUSEKEEPING COORDINATORWe are seeking an Housekeeping Coordinator who is passionate about flawless service, has an unfailing attention to detail commitment to attend work as scheduled.Key Responsibil
Reference
b4c6b551-6e7d-4196-a803-2acca6366abd
Expiry Date
01/01/0001
Salary
Location
Mercure Johannesburg Bedfordview Hotel, Germiston, South Africa
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
South Africa
Job Category
Sales & Marketing
Description
Develop a flexible sales strategy to reflect the achievement of hotel budget commitment and which responds to local market conditionsTake a proactive sales approach and in line with strategy, adapt sa
Reference
6dad3341-1bc0-43d3-ae85-cba94460042c
Expiry Date
01/01/0001
Salary
Location
Novotel Sunshine Coast Resort, Twin Waters, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Australia
Job Category
Sales & Marketing
Description
Coordinate and manage all aspects of conferences and events from inception to post-event follow-up, ensuring utmost client satisfaction.Support the Conference and Event Sales Manager in day-to-day ope
Reference
f734cf6f-d167-482f-ba1c-4db3200b01aa
Expiry Date
01/01/0001
Salary
Location
, Newport, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS BUDGET
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
First impressions are everything! As a hotel team member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.W
Reference
bf9f6918-59cb-417a-8e20-afd59569c81a
Expiry Date
01/01/0001
Salary
Location
Qantas Lounges by Accor - Perth, Perth Airport, Australia
Experience Level
Associate
Job Schedule
Part-Time
Brands
Accor
Job type
Permanent
Locations
Australia
Job Category
Food & Beverage
Description
Greet and welcome guestsBe knowledgeable of and operate within the Food Safety Program (e.g. Awareness of allergies and dietary requirements)Maintain hygienic food service techniques at all times.Main
Reference
2acfebc0-75d0-4515-a99d-8dc5399f6a26
Expiry Date
01/01/0001
Salary
Location
Sofitel Sydney Wentworth, Sydney, Australia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Sydney
Job Category
Rooms
Description
As our onsite full-time Assistant Front Office Manager, you will be ensuring an exceptional experience for our guests, providing excellent customer service. Assisting management for the Hotel Front Of
Reference
8f06609d-4d7b-47aa-83ea-5adbb88ea6d0
Expiry Date
01/01/0001
Salary
Location
ibis Mazatlan Marina, Mazatlan, Mexico
Experience Level
Executive
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Mexico
Job Category
Food & Beverage
Description
Recibir cada turno, verificando el fondo de caja con la finalidad de que no existan faltantes. Realizar el inventario de bebidas alcohólicas y refrescos con el fin de que no exista ningún faltante o p
Reference
06c19392-97e3-4d28-a823-99a00d03b854
Expiry Date
01/01/0001