- Full-Time
- Permanent
- Sales & Marketing
- Accor
__jobinformationwidget.freetext.LocationText__
Paris, France
__jobinformationwidget.freetext.ExternalReference__
REF2658S
Sales Operations Project Manager
Region
Accor HQ
Accor is a global leader in luxury & lifestyle, having curated one of the most extraordinary portfolios of luxury brands in the world. Over the last decade, Accor has successfully cemented its position as a leader in the global luxury & lifestyle hotel market.
- Accor’s luxury & lifestyle portfolio includes more than 400* hotels, over 200* hotels in varying stages of development and approximately 140,000* rooms in the network + pipeline.
- The company has achieved a #2 position in Luxury hospitality worldwide.
- Accor’s prestigious luxury & lifestyle brands – some of which sit in Ennismore - include Raffles, Orient Express, Faena, Banyan Tree, Delano, Sofitel Legend, Fairmont, Emblems Collection, SLS, SO/, Sofitel, Rixos, MGallery and onefinestay.
- Accor also offers a diversified selection of luxury & lifestyle hospitality offerings through its immersive resorts collection.
The Group has embarked on a new chapter of transformation and growth, creating a fully autonomous division for its Luxury & Lifestyle brands, to reinforce its leadership and accelerate growth.
Accor’s luxury brands are a key driver of future growth, representing the largest share of project value in the Group’s development pipeline. The Group’s new brand-led division creates a more agile organization, entirely focused on fast-growth drivers specific to the luxury market, which in turn, boosts value for its luxury hotel owners.
The Global Sales Luxury & Lifestyle team has a strong cross-functional role in the Luxury & Lifestyle division, to support the brands, strengthen Accor’s positioning on this market and boost high margin revenue to the L&L hotels.
#1 Manage commercial tools and data quality
You will be a strategic driver of efficiency and continuous process improvement within the sales organization. You will work closely with the Directors of Sales of our team and hotels, to understand their needs, and design the right tools and processes.
- Drive the development of our commercial toolkit for hotels (action plan, activities reporting, budget,…)
- Develop new solutions to support hotels understanding of our activity and engagement in our global initiatives (markets-specific insights, best practices, strategic account referential,…)
- Implement a new data-quality governance for the team, design the necessary KPIs in the CRM (Salesforce), and support the different team’s projects on data-quality related topics
#2 Drive the B2B distribution strategy & operations
You will oversee the B2B luxury dedicated rates loading and support strategy, drive consistency across all related projects and design appropriate distribution models to support business development initiatives across the team.
- Oversee existing team rates for luxury travel partners, streamline support processes, and implement audit systems to ensure consistency.
- Drive the creation of new rates that support the overall distribution strategy and oversee their successful rollout in the appropriate hotels and B2B channels.
- Manage relationships between different distribution stakeholders within the group and Luxury & Lifestyle brands, to support B2B distribution's effectiveness.
#3 Support strategic projects management
Support the success of the team’s strategic projects such as the organization of Accor Luxury Advisory Board, B2B clients’ events and global tradeshows.
- Degree in Business, Management, Hospitality or related fields
- 2+ years of experience in sales coordination, sales operations, project management or relevant fields
- Organizational and analytical skills, rigor, and proactivity are necessary.
- Solutions-focused mindset
- Excellent English proficiency (written and verbal)
- Proficient in Excel, Microsoft Office Suite and other relevant software.
- Previous experience in the hospitality and/or luxury industry, a plus
- Experience with CRM systems and data analysis tools is a plus
- Effective team-player
Meet Adriënne, the director of sales and marketing
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
ibis Roma Fiera, Rome, Italy
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Rome
Job Category
Rooms
Description
Tecnica professionale e relazione con il cliente:Riserva alla clientela un’accoglienza calorosa, efficiente e all'altezza degli standard qualitativi dell’hotelEsegue nel sistema informatico in uso nel
Reference
f266abed-3a3f-4bb8-a343-83dcf7f7c245
Expiry Date
01/01/0001
Salary
Location
Aparthotel Adagio Serris - Val d'Europe, Issy-les-Moulineaux, France
Experience Level
Executive
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Issy-les-Moulineaux
Job Category
Administration & Support
Description
Agent de sécurité (H/F) Gardien et protecteur. Vous assurez la sécurité et le bien-être de vos collaborateurs, de vos clients et de vos visiteurs. Vous êtes attentif, efficace et dévoué. Vous faites
Reference
a2a6eb5e-e8bc-49f9-82fc-f3512424a852
Expiry Date
01/01/0001
Salary
Location
Novotel Thalassa Le Touquet, Le Touquet, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Temporary
Locations
Le Touquet
Job Category
Food & Beverage
Description
Elaboration et dressage des plats conformément aux fiches techniques et aux process définis par le site, Accompagnement et formation des commis, apprentis et stagiaires, Coordination, production et e
Reference
e217ac8d-7d75-4d23-bb6d-c693dadf8796
Expiry Date
01/01/0001
Salary
Location
Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence, Jumeirah Lakes Towers, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
HOUSEKEEPING COORDINATORWe are seeking an Housekeeping Coordinator who is passionate about flawless service, has an unfailing attention to detail commitment to attend work as scheduled.Key Responsibil
Reference
b4c6b551-6e7d-4196-a803-2acca6366abd
Expiry Date
01/01/0001
Salary
Location
Mercure Johannesburg Bedfordview Hotel, Germiston, South Africa
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
South Africa
Job Category
Sales & Marketing
Description
Develop a flexible sales strategy to reflect the achievement of hotel budget commitment and which responds to local market conditionsTake a proactive sales approach and in line with strategy, adapt sa
Reference
6dad3341-1bc0-43d3-ae85-cba94460042c
Expiry Date
01/01/0001
Salary
Location
Novotel Sunshine Coast Resort, Twin Waters, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Australia
Job Category
Sales & Marketing
Description
Coordinate and manage all aspects of conferences and events from inception to post-event follow-up, ensuring utmost client satisfaction.Support the Conference and Event Sales Manager in day-to-day ope
Reference
f734cf6f-d167-482f-ba1c-4db3200b01aa
Expiry Date
01/01/0001
Salary
Location
, Newport, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS BUDGET
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
First impressions are everything! As a hotel team member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.W
Reference
bf9f6918-59cb-417a-8e20-afd59569c81a
Expiry Date
01/01/0001
Salary
Location
Qantas Lounges by Accor - Perth, Perth Airport, Australia
Experience Level
Associate
Job Schedule
Part-Time
Brands
Accor
Job type
Permanent
Locations
Australia
Job Category
Food & Beverage
Description
Greet and welcome guestsBe knowledgeable of and operate within the Food Safety Program (e.g. Awareness of allergies and dietary requirements)Maintain hygienic food service techniques at all times.Main
Reference
2acfebc0-75d0-4515-a99d-8dc5399f6a26
Expiry Date
01/01/0001
Salary
Location
Sofitel Sydney Wentworth, Sydney, Australia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Sydney
Job Category
Rooms
Description
As our onsite full-time Assistant Front Office Manager, you will be ensuring an exceptional experience for our guests, providing excellent customer service. Assisting management for the Hotel Front Of
Reference
8f06609d-4d7b-47aa-83ea-5adbb88ea6d0
Expiry Date
01/01/0001
Salary
Location
ibis Mazatlan Marina, Mazatlan, Mexico
Experience Level
Executive
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Mexico
Job Category
Food & Beverage
Description
Recibir cada turno, verificando el fondo de caja con la finalidad de que no existan faltantes. Realizar el inventario de bebidas alcohólicas y refrescos con el fin de que no exista ningún faltante o p
Reference
06c19392-97e3-4d28-a823-99a00d03b854
Expiry Date
01/01/0001