Beverage Manager

Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.

•    Conduct departmental daily briefings to ensure that all pertinent information is well received by team members

•    Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

•    Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service

•    Handle guests’ complaints and comments tactfully and efficiently

•    Handle all administration work pertaining to cashier/bar operation requirement and company’s policies

•    Maintain department communication logbook and updated notice board

•    Set and maintain purchasing procedures for all beverages

•    Maintain par levels of stocked beverages at all times

•    Display beverage selections in an attractive manner

•    Adhere to legal and/or company policies and standards

•    Understand and follow the laws and guidelines for beverage service

•    Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations

•    Maintain complete knowledge of all beverage services, contents & preparation methods, and hotel services/features 

•    Ensure that health, safety and security procedures are in place in the outlet

•    Demonstrate a thorough knowledge of beverage recipes and mixing procedures

•    Create and maintain all beverage lists

•    Perform proper handover and communication to the next shift

•    Assist other food & beverage outlets with their operations during peak times or when required
 

•    Hotel Management Graduate
•    Additional certification(s) in Food & Beverage will be an advantage
 

•    High degree of professionalism with sound human resources management and business acumen capabilities

•    Strong leadership, interpersonal and training skills
•    Good communication and customer contact skills 
•    Service oriented with an eye for details
•    Ability to work well in stressful & high-pressure situations
•    A team player & builder