Assistant Talent & Culture Manager

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

To assist the Director of Talent & Culture in the smooth and efficient operations of Talent & Culture Department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.

• Assist in supervising all relevant activities such as  Heartists training, administration, and welfare as per the operational policies and procedures.
• Assist the Director of Talent & Culture in ensuring that the hotel consistently has adequate, motivated, and skilled Heartists at all levels.
• Assist in the smooth running of Talent & Culture administration and recruitment procedures.
• Assist the Director of Talent & Culture in monthly forecast, P&L and budgeting process.
• Work with Finance in timely and accurate payroll processing.
• Manage Heartists’ files on the basis of incoming, hiring, transfer, promotion, resignation, and other modification data. Conduct audit checks in line with the Accor Foundation Standards..
• Updating of Heartist benefits, e.g. salary, allowances, payroll etc
• Is familiar with the regulations and Talent & Culture guidelines issued by regional or corporate administration and ensures that they are applied accordingly.
• Ensures proper job descriptions are available for all functions and continuously adapts them in coordination with the relevant supervisor to operational requirements.
• Supervises the Heartist restaurant and conducts random checks
• Responsible for following up on recruitment in coordination with the concerned department heads.
• Conducts exit interviews in the absence of the Director of Talent & Culture.
• Organizes social activities for Heartists.
• Assist in establishing monthly reports according to the requirements of the Hotel and corporate office.
• Conduct training on Talent Management and ensure deadlines for goal setting, check ins and wrap up conversations are met
• Assist colleagues will all Talent & Culture related queries and questions
• Maintain a good working relations with all departments and all professional external contacts
• Ensure the confidentiality in all matters relating to the Talent & Culture department.

• Degree in Human Resources Management or related field.
• Minimum 2 years of experience in a similar capacity in the Hospitality Industry
• Knowledge of Kenyan Labour Laws
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Ability to help lead and manage a team
• Foster positive working relationships with colleagues at all levels
• Build excellent rapport with other stakeholders
• Must be confidential in all Talent & Culture matters
• Ability to handle a number of projects at one time

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!