Whistler Experience Guide

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Whistler Experience Guide

Are you passionate about the outdoors? Do you thrive on providing excellent guest experiences? Are you an expert in all things Whistler? Why not combine all aspects of mountain life and luxury hospitality in this role!

This is a full-time, permanent position, starting September 3, 2025.

Starting Rate of Pay: $23.05 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $29.10.

Job Duties Include:

• Responsible for the creation, implementation and the maintaining of Whistler Experience programs including group and individual programming
• Facilitation of Whistler Experience programs including but not limited to; interpretive walks & hikes, bicycle tours, stargazing, ski valet assistance, ski hill ‘run of the day’, snowshoeing, fireside chats (après)
• Ensure the safety of our guest at all times during excursions and events
• Be able to answer all guest questions in regard to Whistler Blackcomb Mountains, the community and Sea to Sky corridor and the plant and wildlife in the area
• Have a good working relationship with local businesses and municipality
• Responsible for purchasing, maintaining and inventory counts of products for Whistler Experience programming
• Accurate daily tracking of all activities and participation
• Facilitation of information sessions to guests and staff in regard to the program and its offerings as needed based seasonal change

• Standard / Wilderness First Aid is required
• Expert knowledge of Whistler Blackcomb Mountains
• Passion for the outdoors, most notably skiing/snowboarding
• Expert knowledge of Whistler community and surrounding area
• Back country ski experience
• Previous experience in coaching/training related to mountain activities an asset

Job Perks & Benefits:

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com.