Wedding and Social Event Sales Manager

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

Job Summary:
The Wedding and Social Event Sales Manager is responsible for supporting the sales team in managing and executing both wedding and social events at the hotel. This role involves liaising with clients, understanding their event needs, providing tailored event solutions, and ensuring smooth coordination between departments to deliver exceptional service. The Manager will also handle inquiries, prepare event proposals, and assist with contract negotiations.

Key Responsibilities:

• Assist in managing the sales and coordination of wedding and social events, including conferences, meetings and private parties.
• Develop and maintain strong relationships with clients, ensuring their needs are met before, during, and after events.
• Prepare event proposals, quotes, and contracts while ensuring all terms and conditions are accurately reflected.
• Handle client inquiries, provide recommendations, and customize event packages based on client specifications.
• Support the team in achieving sales targets and contribute to the overall growth of event revenue.
• Coordinate with various hotel departments (e.g., F&B, FO & HK operations, and Eng teams) to ensure seamless event execution.
• Monitor event budgets and ensure cost-efficiency while delivering high-quality services.
• Assist in marketing and promoting event services, including attending trade shows, networking events, and client visits.
• Maintain accurate records of event bookings and sales activities in the Hotel's system.

• Preferably Bachelor's degree in Hospitality Management or a related field.
• 2 year of experience in wedding and social event or a related role in the hotel or hospitality industry.
• Excellent communication, organizational, and negotiation skills.
• Ability to manage multiple events and prioritize tasks efficiently.
• Strong attention to detail and ability to work under pressure.
• High integrity and work ethics