- Occasionnel
- CDI
- FAIRMONT
- Hébergement
__jobinformationwidget.freetext.LocationText__
Fairmont Orchid - Hawaii, Kohala Coast, United States
__jobinformationwidget.freetext.ExternalReference__
REF28599Q
Guest Service Ambassador - Casual
Region
Luxury & Lifestyle
Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.
Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.
Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.
What is in it for you:
*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana
- Premium preferred provider medical/drug/vision benefits at competitive prices*
- We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
- We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
- Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
- We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
- We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
- Complimentary meals in our employee dining facility
The Guest Services Ambassador (Belldesk & Valet) maintains the highest standard of service at the Porte Cochere (front entrance) at all times by always lending a helping hand with a smile, escorting guests and providing assistance with transportation and luggage.
What you will be doing:
- Assist guests at arrival and departure with vehicle loading and unloading, vehicle retrieval and parking, rooming guests and luggage retrieval
- Support expeditors and shuttle service when needed
- As needed, perform room moves, guest room deliveries such as, but not limited to, luggage, packages, envelopes, gifts, flowers, and group amenities
- Assist with group transportation and luggage movements as necessary
- Execute group activities including luggage and amenity deliveries, assisting with arrival and departure patterns for the day and communicate with MOD on any statuses.
- Coordinate group activity movements including off-site excursions, golf course transportation, whether by Hotel Shuttle or DMC/ Transportation charter and assist where required.
- Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
- Ensure a positive first impression of the resort for our guests through detailed cleanliness, set-up and ambiance control.
- Try to remember individual’s names and their preferences to extend a personalized service
- Assist other rooms division departments with their operations during peak times or when required
- Apply necessary precautions with regards to the hotel safety and hygiene standards (HACCP)
- Be well versed in hotel fire & life safety/emergency procedures
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
Your experience and skills include:
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Ability to work cohesively and collaboratively as part of a team
- Detailed & service oriented with an eye for detail to be self-motivated and energetic.
- Valid Driver’s License
Visa Requirements: Applicants must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#LI-KK2
#AlohaOrchid
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
LAISSEZ VOTRE PASSION S’EXPRIMER
Nous encourageons la créativité, l' excellence et l' esprit pionnier.
Nous interagissons les uns avec les autres et avec notre
environnement, pour créer un luxe riche de sens. Avec nous, vous
pouvez être fiers de faire partie d'une équipe globale ancrée dans les
initiatives durables et locales. En travaillant ensemble avec nos
communautés, nous vous donnerons les moyens d'avoir votre propre
impact significatif.
Laissez votre passion s’exprimer
Nous sommes fiers de promouvoir une hôtellerie sincère avec un zeste à la française, valorisant la passion, l'excellence et l'intelligence émotionnelle. Empreint d'une éthique engagée et promouvant un luxe durable, nous innovons et encourageons l'ouverture d'esprit et l'inclusivité. Nous encourageons les rencontres avec de nouveaux collaborateurs et des clients de tous horizons dans le but de créer ensemble une culture distincte.
Rejoignez-nous
Jobs similaires
Salaire
Localisation
21c Museum Hotel Durham, Durham, United States
Experience Level
Not Applicable
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Durham
Métiers
Hébergement
Description
Reports to: Front Office Manager/Rooms ManagerGeneral Purpose: Under general supervision, provides porter and valet services to hotel guests and ensures their satisfaction and comfort by promptly and
Référence
d541cb5b-756b-408d-b829-82c1dacfb194
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Durham, Durham, United States
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Durham
Métiers
Hébergement
Description
Reports To: Executive Housekeeper General Purpose: Cleans and prepares guest rooms and public areas by meeting an established standard of cleaning to assure guest satisfaction and the overall appear
Référence
22b50804-8645-4ab8-a8cd-2b4f506b522c
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Durham, Durham, United States
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Durham
Métiers
Hébergement
Description
Reports To: Housekeeping Manager or Housekeeping Supervisor General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the ove
Référence
85299b25-f05f-4146-a05d-5817debb1e6c
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Durham, Durham, United States
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Durham
Métiers
Hébergement
Description
Specific Responsibilities:Retrieves items from shelves and storerooms, set up cleaning cart with supplies for daily use, constantly organizing carts, and storerooms in a clean and orderly fashion.Clea
Référence
4a748397-8cdb-4683-8e4b-0282d533251a
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Durham, Durham, United States
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Durham
Métiers
Hébergement
Description
Title: Housekeeping Supervisor Supervises: Room Attendants, Turndown Attendants, Housepersons/Lobby Attendants Reports To: Executive Housekeeper or Housekeeping Manager General Purpose: The Housekeepi
Référence
4ac4dfc9-fdc0-4cdc-b8a9-ba90dc1c1a38
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Château Whistler, Whistler, Canada
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDI
Locations
Whistler
Métiers
Hébergement
Description
Fairmont Gold SupervisorAt Fairmont Chateau Whistler, unparalleled service and luxury awaits guests of Fairmont Gold, our exclusive 'hotel within a hotel'. As Fairmont Gold Supervisor, you will delive
Référence
02611237-a584-437b-9de4-7c20e4791d32
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Durham, Durham, United States
Experience Level
Not Applicable
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Durham
Métiers
Hébergement
Description
Reports to: Front Office Manager/Rooms ManagerGeneral Purpose: Under general supervision, provides porter and valet services to hotel guests and ensures their satisfaction and comfort by promptly and
Référence
8c552033-a0bd-4274-a76f-0c2ccb76c1de
Date d’expiration
01/01/0001
Salaire
Localisation
21c Museum Hotel Durham, Durham, United States
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
21C MUSEUM HOTELS
Type de contrat
CDI
Locations
Durham
Métiers
Hébergement
Description
Title: Bell/Valet Captain Profile: The Bell/Valet Captain at the 21c Museum Hotel must be committed to providing great customer service and passion of the company’s Core Values throughout the propert
Référence
9f1de091-37a5-434b-9ac8-30b5ee886eb2
Date d’expiration
01/01/0001
Salaire
Localisation
The Balfour, Miami Beach, United States
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
ACCOR
Type de contrat
CDI
Locations
Miami Beach
Métiers
Hébergement
Description
Under the general guidance of the Housekeeping Manager, assist in ensuring smooth and efficient running of the guest floors in accordance with the standards required and responsible for the care and g
Référence
e1d3cc38-5b44-499f-92fd-f2d024e0624d
Date d’expiration
01/01/0001
Salaire
Localisation
Sofitel Paris Le Faubourg, Paris, France
Experience Level
Student
Temps de travail
Temps Complet
Brands
ACCOR
Type de contrat
Stage / Alternance
Locations
Paris
Métiers
Hébergement
Description
Une carrière qui laisse votre passion s’exprimerVous assurerez pour chaque client, un service et une expérience uniques, personnalisés et chaleureux.Votre équipe vous formera et vous accompagnera dans
Référence
a66848a8-ceaa-430f-ae44-3c79e6950cd1
Date d’expiration
01/01/0001