Front Office Intern

A MANSION BY THE SEA

Located on Phú Quốc Island in Vietnam, discover a time almost forgotten and immerse yourself in the romance of bygone Indochina. This French-inspired mansion by the sea stands on a wide stretch of untouched beach, embraced by lush and tranquil botanical gardens.

Beautifully designed and influenced by the colonial styles of the past, this luxury beach resort and boutique hotel is ideal for those who love an island ambience and the tranquility of a tropical beach setting.

LOCATION

Facing west onto the crystal-clear waters of the Gulf of Thailand, La Veranda offers 74 rooms with an intimate, luxurious atmosphere and a wide stretch of white-sandy beach that affords spectacular sunset views.

INSPIRED BY HISTORY

The authentic colonial-era design and ornate furnishings of La Veranda are a tribute to founder Madame Catherine’s storied family connection to Phú Quôc and Indochine.

Raised in Phnom Penh and on the picturesque waterways surrounding Tonlé Sap Lake, Madame Catherine spent decades travelling the world before returning to build a home for her retirement on the idyllic island of her ancestors.

Her childhood during the height of French rule inspired every detail in her designs for an authentic 1920s French colonial-style mansion – La Veranda’s charming main house.

AWARDS

The first luxury property on Phu Quoc Island, La Veranda landed on the coveted Conde Nast Traveler Hot List on its first year of operations in 2007.  After a decade, La Veranda continues to gather praise and accolades from the international travel media and its guests. Go behind the scenes to our Facebook page and find out about the stories behind our property and our most recent awards.

• Destin Asian Readers’ Choice Awards 2025 – Top 10 Best Vietnam Resort
• Travel + Leisure Luxury Awards 2025: 1 Best Hotel Spa / 4 Best Beach & Island Resort
• World Travel Awards 2024 – Asia’s Leading Boutique Resort

JOIN OUR HEARTIST TEAM: FRONT OFFICE INTERN

La Veranda Resort Phu Quoc – M Gallery

“Where every detail tells a story – including yours”

La Veranda Resort Phu Quoc – M Gallery, a proud member of the Accor group, is inviting passionate, courteous, and guest-focused individuals to join us as Front Office Interns.

In this role, you will be part of the first impression team—welcoming guests with elegance, providing meaningful assistance during their stay, and ensuring their experience begins and ends with warmth and professionalism. This is your opportunity to learn from a world-class Front Office team in a luxury beachfront setting.

MAIN RESPONSIBILITIES

1. Greet and welcome guests upon arrival with genuine warmth and professionalism.

2. Assist in the check-in and check-out process under the guidance of the Front Office team.

3. Provide accurate information about the resort, room categories, services, and local attractions.

4. Respond to guest inquiries and handle basic requests in a timely and courteous manner.

5. Support in preparing guest arrivals, room keys, welcome amenities, and special requests.

6. Assist with handling phone calls, taking messages, and redirecting communication.

7. Coordinate with other departments to ensure guest needs are met seamlessly.

8. Maintain a tidy and welcoming front desk and lobby area.

- Hospitality, Tourism, or Business major (or related field).

- Polite, confident, and service-minded.

- Basic English communication skills (additional languages are a plus).

- Eager to learn and enthusiastic about working with international guests.

- Well-groomed, punctual, and able to work in a team environment.

- Willing to work flexible shifts (morning, afternoon, weekend, or holiday).

- Internship duration: Minimum 3 months.

• Support salary
• Professional training in a 5-star international environment
• Daily meals, staff house and uniform provided
• A supportive and inspiring team culture
• Opportunities for outstanding interns to become full-time team members
• A chance to begin your career journey within the global Accor network