- Occasionnel
- CDI
- FAIRMONT
- Hébergement
__jobinformationwidget.freetext.LocationText__
Fairmont Orchid - Hawaii, Kohala Coast, United States
__jobinformationwidget.freetext.ExternalReference__
REF26684H
Expeditor, Guest Services - Casual
Region
Luxury & Lifestyle
Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.
Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.
Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.
What is in it for you:
*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana
- Preferred provider medical/drug/vision benefits starting at competitive prices for employees*
- We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
- We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
- Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
- We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
- We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
- Complimentary meals in our employee dining facility
As a Expeditor you will act as an ambassador of our hotel for all guests by delivering a superior arrival and departure experience. Interact with guests and colleagues on a daily basis, providing courteous and efficient service creating a feeling of welcome. Exceeding customer expectations is the primary responsibility all the while operating within guidelines and procedures established by Fairmont Hotels & Resorts.
What you will be doing:
- Assist with the coordination of a guests' stay with luggage, valet and other guests requests
- Ensure every guest is greeted and acknowledged with the aloha spirit
- Assist with the hotel's bike and golf club programs. Ensure that proper waivers are signed and equipment is returned in the same condition
- Control bell storage area; receive and issue claim tickets for baggage to be stored. Retrieve luggage when claim tickets are presented
- Assist with group transportation and luggage movements
- Support expeditors and shuttle service when needed
- Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
- Ensure a positive first impression of the resort for our guests through detailed cleanliness, set-up and ambiance control.
- Try to remember individual’s names and their preferences to extend a personalized service
- Assist other rooms division departments with their operations during peak times or when required
- Apply necessary precautions with regards to the hotel safety and hygiene standards (HACCP)
- Be well versed in hotel fire & life safety/emergency procedures
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
Your experience and skills include:
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Ability to work cohesively and collaboratively as part of a team
- Detailed & service oriented with an eye for detail to be self-motivated and energetic.
Visa Requirements: Applicants must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#LI-KK2
#AlohaOrchid
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
LAISSEZ VOTRE PASSION S’EXPRIMER
Nous encourageons la créativité, l' excellence et l' esprit pionnier.
Nous interagissons les uns avec les autres et avec notre
environnement, pour créer un luxe riche de sens. Avec nous, vous
pouvez être fiers de faire partie d'une équipe globale ancrée dans les
initiatives durables et locales. En travaillant ensemble avec nos
communautés, nous vous donnerons les moyens d'avoir votre propre
impact significatif.
Laissez votre passion s’exprimer
Nous sommes fiers de promouvoir une hôtellerie sincère avec un zeste à la française, valorisant la passion, l'excellence et l'intelligence émotionnelle. Empreint d'une éthique engagée et promouvant un luxe durable, nous innovons et encourageons l'ouverture d'esprit et l'inclusivité. Nous encourageons les rencontres avec de nouveaux collaborateurs et des clients de tous horizons dans le but de créer ensemble une culture distincte.
Rejoignez-nous
Jobs similaires
Salaire
Localisation
Sofitel Paris Le Faubourg, Paris, France
Experience Level
Student
Temps de travail
Temps Complet
Brands
ACCOR
Type de contrat
Stage / Alternance
Locations
Paris
Métiers
Hébergement
Description
Une carrière qui laisse votre passion s’exprimerVous intégrerez le service housekeeping en charge de la propreté des chambres, lieux publics et de la lingerie. Au sein de l'équipe des gouvernants, vou
Référence
c07ae2f8-2246-4f73-99e2-7ad3febed759
Date d’expiration
01/01/0001
Salaire
Localisation
Novotel Paris Rueil-Malmaison, RUEIL MALMAISON, France
Experience Level
Associate
Temps de travail
Temps Complet
Brands
NOVOTEL
Type de contrat
CDI
Locations
Rueil Malmaison
Métiers
Hébergement
Description
Vous disposez d’un solide bagage en Réception ou en Accueil ? Vous êtes animés par la passion du service client ? Vous aimez partager avec les autres ? Vous êtes à l’écoute et aimez transmettre votre
Référence
71d8421b-40ba-426f-a0dd-f38d07194c46
Date d’expiration
01/01/0001
Salaire
Localisation
Hotel Maison Hamelin Paris - Handwritten Collection -Juin 24, Paris, France
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
HANDWRITTEN
Type de contrat
CDI
Locations
Paris
Métiers
Hébergement
Description
Pour enrichir notre équipe, nous recherchons un(e) Chef(fe) de Brigade en CDI. Entouré(e) par nos équipes bienveillantes, vos missions sont :Suivi du bon déroulement du séjour des clients.Gestion des
Référence
b7412c80-737d-4092-9e2e-fb62c02ee6f9
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Le Manoir Richelieu, La Malbaie, Canada
Experience Level
Associate
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
Alternance
Locations
La Malbaie
Métiers
Hébergement
Description
Supervision et direction : Assurer le bon fonctionnement du département en veillant au respect des normes de service.Gestion des incidents : Répondre rapidement aux problèmes des hôtes et informer les
Référence
8f469aa0-dbe4-4c88-9032-04a1670a8f2d
Date d’expiration
01/01/0001
Salaire
Localisation
IBIS STYLES TOULON LA SEYNE-SUR-MER, LA SEYNE SUR MER
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Temps de travail
Temps Complet
Brands
IBIS STYLES
Type de contrat
CDD
Locations
France
Métiers
Hébergement
Description
Pour vous, le sens du détail n’est jamais laissé au hasard, et ça tombe bien ! Nous recherchons pour notre hôtel Ibis Styles à La Seyne sur Mer un Gouvernant H/F, en CDDà temps plein. En quelques
Référence
OPYDE118
Date d’expiration
01/01/0001
Salaire
Localisation
Pullman Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
PULLMAN
Type de contrat
CDI
Locations
Ras Al-Khaimah
Métiers
Hébergement
Description
The Role Under the guidance and supervision of the Front Office Manager and / or the Night Manager, and within the limits of the established Accor, his/her responsibilities are to provide efficient, p
Référence
b897b098-43ea-4f3e-8daf-b24c9e1c44e6
Date d’expiration
01/01/0001
Salaire
Localisation
Delano Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Temps de travail
Temps Complet
Brands
DELANO
Type de contrat
CDI
Locations
Dubai
Métiers
Hébergement
Description
Join the distinguished team at DELANO Dubai as a Duty Manager, where you will play a crucial role in ensuring the smooth operation of the hotel, providing our guests with a seamless and exceptional ex
Référence
0ea1a7c1-eec4-4d74-9a56-880cfba13c24
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Pittsburgh, Pittsburgh, United States
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDI
Locations
Pittsburgh
Métiers
Hébergement
Description
What You Will Be Doing: Ensure all House Attendant responsibilities and departmental standards are metMaintain inventory in the Housekeeping closets; including pick-up and distribution of clean linen,
Référence
e712eab0-c387-4ee1-bbeb-7abaaf867cd7
Date d’expiration
01/01/0001
Salaire
Localisation
Fairmont Pittsburgh, Pittsburgh, United States
Experience Level
Entry Level
Temps de travail
Temps Complet
Brands
FAIRMONT
Type de contrat
CDI
Locations
Pittsburgh
Métiers
Hébergement
Description
Room Attendant (Housekeeping) First impressions are everything! As a Room Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest, ensuring Gu
Référence
e9213d84-69f1-4986-984a-44a69ef4d567
Date d’expiration
01/01/0001
Salaire
Localisation
Novotel Nairobi Westlands, Nairobi, Kenya
Experience Level
Associate
Temps de travail
Temps Complet
Brands
NOVOTEL
Type de contrat
CDI
Locations
Nairobi
Métiers
Hébergement
Description
We are seeking a professional and customer-focused Night Manager to join our team. As the Night Manager, you will be responsible for overseeing all hotel operations during the night shift, ensuring ex
Référence
5797ffee-0107-48f7-b604-9ccd3ff9d5d9
Date d’expiration
01/01/0001