Director of Sales & Marketing

At Pullman & Mercure Melbourne Albert Park, We grow through curiosity!
Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.

Together, We Champion Progress...
At Pullman, Progress is at the heart of what we do! By joining Accor and Pullman & Mercure Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. 

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is a senior role with scope for real impact and growth possibilities for an ambitious applicant. Make it your next move.

As Director of Sales & Marketing for Pullman Melbourne Albert Park & Mercure Melbourne Albert Park, you will be responsible for overseeing integrated commercial strategies for the hotel. Your objective is to manage the asset by connecting strategy and business processes, to impact all revenue streams, including focus on Rooms, Conference & Events, and Food & Beverage.

You can successfully manage and enhance the hotel’s revenue streams, ensuring that all efforts are aligned with your comprehensive commercial strategy.

Responsibilities:

• Market and competitor analysis; conduct thorough market research to understand demand, customer preferences, and seasonal trends.
• Work collaboratively with the Revenue team to ensure ongoing research and analysis of product, price, and performance metrics to drive above market performance through identification of opportunities
• Implement dynamic pricing models based on demand, booking patterns, and competitor rates.
• Develop targeted marketing campaigns for different segments, such as local businesses.
• Optimise use of OTAs, direct booking channels, and GDS.
• Ensure that sales and marketing efforts are aligned with the commercial strategy.
• Management of marketing strategies to maximise exposure and revenue for the hotel.
• Develop a strong brand presence that resonates with the hotel's target audience and differentiates from competitors.
• Identification of sales activity opportunities across multiple market mixes and wide local footprints.
• Identify new opportunities for the hotel business including creation of local footprints.
• Actively seek for opportunities to create and share best practice; remain receptive in the search for continual improvement and problem solving relating to performance.
• Work with Accor Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and reviewing pricing strategies.
• Establish a high profile across the region and with key accounts

• Bachelor Degree in Business, Marketing or similar 
• Minimum of 5 years of experience in a senior hotel sales capacity
• Experience leading a team to achieve results
• Confident and articulate communication, negotiation, relationship and networking skills
• Understanding of some or all hotel market segments and current trends
• Understanding of branding and positioning of Hotels within the market
• Experience in development and execution of sales strategies at an individual property level.

Benefits and Perks

• On-site car park while on duty.
• Mentoring and career development along-side experienced and dedicated professionals.
• Access to confidential Employee Assistance Program.
• Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.
• Inclusive and diverse environment.
• Reward and recognition programs.