- Tiempo completo
- Permanente
- FAIRMONT
- Gerencia de hotel
__jobinformationwidget.freetext.LocationText__
Fairmont Quasar Istanbul, İstanbul, Turkey
__jobinformationwidget.freetext.ExternalReference__
REF58260G
General Manager - Fairmont Quasar Istanbul
Region
Luxury & Lifestyle
Fairmont Hotels & Resorts
Fairmont hotels is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 employees worldwide, we are dedicated to providing exceptional service, embracing innovation, and fostering a culture of excellence.
Hotel Overview
Located in one of the most exciting destinations on the planet, soaring over the banks of the Bosphorus at the beating heart of Istanbul’s thriving Mecidiyeköy business district, 5-star Fairmont Quasar Istanbul looks out over several millennia of history. Just 30 minutes from Istanbul Airport and close to world-famous landmarks like the Hagia Sophia and Topkapi Palace, our luxury Istanbul hotel fuses the best of traditional Turkish hospitality with contemporary convenience in its 209 guest rooms and suites, five dining venues, and sumptuous wellness retreat.
As the General Manager, you will embody the essence of luxury hospitality. Your dynamic and hands-on approach is fueled by a deep passion for developing people and fostering an entrepreneurial spirit. A true brand and guest ambassador, you will challenge conventions, consistently seek solutions, and infuse innovation into every facet of the hotel experience and every function of the business.
Your seasoned leadership style will blend diplomacy with relationship-building prowess, cultivating strong connections with both internal and external stakeholders, including Owners and the Community. Your ability to engage with ownership and strategize revenue enhancements will be coupled with an innate talent for envisioning the hotel's long-term trajectory.
A refined sense of finance and business acumen will be at the core of your decision-making, grounded in an unwavering commitment to delivering a world-class product and service. By seamlessly weaving local heritage and culture into our offerings, you will not only create an authentic guest experience but also drive excellence across all dimensions of our operations.
In your role as a catalyst for exceptional service, you will uphold the highest standards, infusing every interaction with the kind of genuine care that leaves an indelible mark on our guests. Nurturing an environment of continuous growth and skill development, you will inspire our colleagues to consistently exceed expectations, turning moments into memories for every visitor.
As a visionary leader, you will play a pivotal role in shaping our strategic direction. Your involvement in goal setting and objective communication will propel business growth and solidify the hotel’s reputation as a distinguished luxury destination. Your ability to foster positive relationships with ownership will ensure a harmonious partnership that aligns with our overarching strategy while enhancing the hotel's performance and prestige.
Your leadership will be synonymous with setting industry benchmarks and redefining luxury hospitality. Your commitment to excellence, coupled with your innovative approach, will leave an enduring mark on our iconic brand and create a legacy of unparalleled guest memories.
Key Behaviours and Responsibilities:
1. Act with an open mindset:
Embrace innovative ideas, adapt to change, and encourage a culture of innovation and continuous learning.
Demonstrate explicit knowledge and awareness of company standards as an integral role model.
Build quality relationships with the management team.
Create an environment that encourages innovation, challenges traditional thinking, and fosters a "speak-up" culture.
2. Create positive impact working with others:
Foster an inclusive and collaborative work environment, empowering colleagues to contribute their best and building strong relationships based on trust and respect.
Create a collaborative and inclusive environment where all colleagues are encouraged to provide input.
Actively listen to team members' ideas, concerns, and feedback and incorporate their input into decision-making processes.
Recognize and appreciate the contributions and well-being of colleagues.
3. Strive for guest/client satisfaction:
Exhibits a deep understanding of the luxury hospitality landscape and guest expectations, ensuring that the guest experience consistently exceeds industry standards.
Maintain product and service quality standards by conducting ongoing evaluations.
Handle VIP Guests and understand international protocols for government officials and royalty.
Monitor guest/client feedback, address concerns promptly, and implement improvements to optimize satisfaction.
4. Consistently deliver excellence:
Demonstrates a comprehensive understanding of ownership group's investment objectives and formulates strategic business plans that align with those objectives; ensuring preservation and maximization of the hotel’s assets.
Set high performance standards, lead by example, and drive a culture of continuous improvement and quality across all the hotel.
Exhibits expertise in sales, marketing, and revenue management, driving the hotel's performance in the luxury hospitality market.
Maximize financial performance, control costs, and execute marketing and operational activities that produce results meeting or exceeding the hotel's business plan.
Recognize and reward outstanding performance and celebrate achievements within the organization.
5. Enable team success:
Support the professional growth and development of colleagues through coaching, mentoring, and providing opportunities for learning.
Encourage individuals to take on challenging assignments and stretch their capabilities.
Provide regular feedback and guidance, recognizing achievements and offering constructive suggestions for improvement.
Create a safe and empowering environment where individuals feel comfortable taking risks, expressing their ideas, and learning from failures.
As applicable, brings experience in working with labor unions, maintaining constructive relationships and ensuring harmonious teamwork.
6. Create clarity:
Articulates a clear and comprehensive vision for the hotel, aligning goals and objectives with ownership group's investment strategy.
Effectively communicates organizational vision, goals, and expectations, fostering a shared sense of purpose and direction among team members.
Demonstrates adeptness in overseeing renovation projects, maintaining transparency and open communication throughout the process.
Addresses ambiguity and navigates complex situations with transparency, fostering an environment of clear direction and effective problem-solving.
7. Inspire for top performance:
Lead with passion and integrity, motivate and inspire others to achieve their best.
Market plans and ideas successfully, reducing key and complex ideas and messages to clear, memorable, and compelling statements.
Embodies an entrepreneurial spirit, inspiring innovative thinking and fostering a culture that encourages taking calculated risks.
Recognizes and rewards outstanding performance, cultivating an atmosphere of achievement and recognition.
Promotes continuous development and growth, offering resources and guidance to nurture professional skills and talents.
Champions a "speak-up" culture, creating an environment where diverse opinions are valued, and individual contributions are celebrated.
Convince others, negotiate, debate, and find win-win solutions.
Prior experience in a luxury hotel General Manager position.
Strong educational background with professional qualifications and a continuous learning mindset.
Fluent in English; Turkish is an asset
Proven track record of building a strong service, and quality culture
Strong people skills and a track record of fostering positive, inclusive, high-performing cultures.
Experience in managing owner relations
Demonstrated leadership, organizational, and interpersonal skills.
Strategic thinker with excellent communication and presentation skills.
Displays a strong entrepreneurial spirit
Bottom-line oriented with a focus on quality guest service and team-building. Strong in commercial
Creative and innovative mindset.
Ability to collaborate and work in a fast-paced environment.
Excellent sense of prioritization and time management.
Professional demeanor and strategic orientation.
Engaging, friendly, and charismatic with a natural ability to connect with guests.
Passionate about creating memorable experiences and turning moments into memories.
Legally eligible to work in Turkey
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Related jobs
Salario
Ubicación
ibis Coimbra Centro, Coimbra, Portugal
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
IBIS
Tipo de contrato
Permanente
Locations
Portugal
Area
Gerencia de hotel
Descripción
About Ibis Coimbra CentroIbis Coimbra Centro boasts a prime location in the heart of the city and on the banks of the Mondego River. A perfect location to visit the main points of the city.If you have
Referencia
4b4ccef7-5eb1-470b-a443-14a005c39c79
Fecha de cierre
01/01/0001
Salario
Ubicación
Paris, France
Experience Level
Student
Jornada de trabajo
Tiempo completo
Brands
SOFITEL
Tipo de contrato
Pasantías
Locations
Paris
Area
Gerencia de hotel
Descripción
Within the Global Hotel Performance Team for La Maison (Sofitel Legend, Sofitel, MGallery & Emblems), we are looking for a projects assistant covering 2 main missions:Supporting the Quality & Guest Ex
Referencia
2274ef1a-c65a-4056-8125-34ad6eb0ddda
Fecha de cierre
01/01/0001
Salario
Ubicación
, Na Jomtien, Thailand
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
MOVENPICK
Tipo de contrato
Permanente
Locations
Thailand
Area
Gerencia de hotel
Descripción
Has responsibility for the overall operations of the Hotel’s Rooms Divisions including the development and performance management of employees. Oversee the financial aspects of the different hotel are
Referencia
58aedd9d-88c8-4e51-aec7-6f7e194d6113
Fecha de cierre
01/01/0001
Salario
Ubicación
Phu Quoc, Vietnam
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
ENNISMORE
Tipo de contrato
Permanente
Locations
Phu Quoc
Area
Gerencia de hotel
Descripción
Rixos Phu Quoc, a luxurious resort located on the pristine island of Phu Quoc, Vietnam, is seeking a visionary and experienced General Manager to lead our world-class property. As the General Manager,
Referencia
dde35a33-4242-4501-a8b2-a242d337c5c2
Fecha de cierre
01/01/0001
Salario
Ubicación
Aparthotel Adagio London Stratford, London, United Kingdom
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
ADAGIO
Tipo de contrato
Permanente
Locations
London
Area
Gerencia de hotel
Descripción
Guest Services & Customer Satisfaction:Ensure high levels of guest satisfaction by providing excellent service.Handle guest inquiries, complaints, and special requests promptly and professionally.Main
Referencia
f2a7a52e-94f0-4232-8600-9e943960e059
Fecha de cierre
01/01/0001
Salario
Ubicación
Gold Coast, Australia
Experience Level
Not Applicable
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Gold Coast
Area
Gerencia de hotel
Descripción
We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. We have a number of different manager roles available including Night Manager, Assistant Ma
Referencia
8ae79dfd-8807-45b3-9359-f3ca339e405b
Fecha de cierre
01/01/0001
Salario
Ubicación
Gold Coast, Australia
Experience Level
Not Applicable
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Gold Coast
Area
Gerencia de hotel
Descripción
We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. We have a number of different manager roles available including Night Manager, Assistant Ma
Referencia
edf210da-1be2-436d-95f9-261eeabe7fb2
Fecha de cierre
01/01/0001
Salario
Ubicación
HOXTON THE HOXTON DUBLIN, Dublin, Ireland
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
THE HOXTON
Tipo de contrato
Permanente
Locations
Dublin
Area
Gerencia de hotel
Descripción
We are currently looking for a Nightclub General Manager to join our Operations team at The Hoxton, Dublin.We’re opening our first nightclub - so we are looking for a charismatic and connected individ
Referencia
9bc4e8a0-5013-4d18-b35b-cd004d7f9f96
Fecha de cierre
01/01/0001
Salario
Ubicación
Baghdad, Iraq
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
ENNISMORE
Tipo de contrato
Permanente
Locations
Baghdad
Area
Gerencia de hotel
Descripción
Rixos Baghdad is seeking an experienced and visionary General Manager to open our luxury hotel operations in Baghdad, Iraq. As the General Manager, you will be responsible for overseeing all aspects o
Referencia
639c5a4a-7caf-4b16-80b6-9b2b1744337c
Fecha de cierre
01/01/0001
Salario
Ubicación
Novotel Queenstown Lakeside, Queenstown, New Zealand
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Queenstown
Area
Gerencia de hotel
Descripción
We are looking for an Executive Assistant Manager, with an operational hands-on approach, a drive for achieving high levels of quality guest service, and a strong leader of the people! This rare oppor
Referencia
6e8d7bcc-7e5f-4bec-91f4-e79d16cb90c9
Fecha de cierre
01/01/0001