Assistant T&C and L&D Manager

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

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The Assistant Manager - T&C and L&D supports the overall HR and training functions, ensuring the smooth execution of daily operations and strategic initiatives with the guidance of the Director of Talent & Culture. This dual-role position involves hands-on support in team engagement, training coordination, employee relations, and HR administration. The role also requires a proactive mindset - bringing forward fresh ideas and practical initiatives based on team analytics and successful practices, tailored to the dynamic needs of a busy cluster environment.

• Support both T&C and L&D cycle, including but not limited to recruitment, team relations, offboarding, trainers' development and internal training programs. 
• Implement and coordinate OJTs, classrooms, online training programs, workshops, and learning pathways for Heartists. 
• Drive Heartist engagement activities and recognition programs across the cluster. 
• Maintain accurate Heartist records, timely updates on the HRIS, LMS, and personnel files. 
• Act as a liaison between departments to support communication, compliance, and a positive work environment. 
• Contribute to the roll-out of Accor initiatives and culture-based programs. 
• Ensure timely reporting and follow-up on Accor T&C Foundation Standards, internal goals and initiatives. 

• Minimum 2 years of experience in HR or training, preferably in the hospitality industry.

• Strong interpersonal and communication skills.

• Organized, detail-oriented, and able to multitask in a dynamic environment.

• Proficient in MS Office and HRIS/LMS platforms.

• Passionate about people development and employee engagement.