Stewarding Manager

Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport.  The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east).

-Employee benefit card offering discounted rates in Accor worldwide for you and your family.

-Career development opportunities with national and international promotion opportunities

Primary Responsibilities

• Assist Executive Chef to maintain the cleanliness and sanitation of all the Food and Beverage related areas and the inventory and control of all equipment related to the department.
• Ensure to assist the Executive Chef in planning, scheduling, problem solving and conducting inspections within the department to ensure operative effectiveness.
• Any matter which may affect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.

People Management

• Ensure that cleanliness and personal hygiene of the Stewarding Department personnel is maintained as per the standards.
• Assist the Executive Chef to assign duties and conduct inspections to ensure operative effectiveness.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
• Ensure that the team has been trained for all safety provisions.

Financial Management

• Assist the Executive Chef to record data concerning inventory controls, work assignments, personnel activities, etc.
• Ensure to operate the department in such a manner that all cost objectives are met.
• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Ensure that following areas are clean at all times:  kitchen, pantry, specified back house area, service lift, steward stores, main dish wash area, steward counter etc.
• Inspect the stores from time to time to ensure cleanliness.
• Ensure that the stewards are maintaining the correct procedures of disposing, handling, cleaning etc.
• Assist the Executive Chef to manage and direct the daily activities of the personnel in the department.
• To ensure that crockery, cutlery, glassware and hollowware are maintained as per the standards.
• Ensure that cleanliness, orderliness, sanitation and attractiveness of all the service areas are maintained.
• Ensures that safety measures are followed at all times.
• Train and instruct employees in accordance with Company Policy.
• Ensure that all the personnel in the department are well groomed.

Knowledge and Experience

• Any graduation / Hotel Management Degree
• Minimum 5-6 years of relevant experience and at least 1-2 years experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage

Competencies

• Good leadership and interpersonal skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Maintain a clean and neat appearance at all times