Revenue Management - INSPIRE

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

About the Application Process: 

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

INSPIRE – Leadership Development Program - May 2025 

What does INSPIRE offer you? 

During an 18-month period, you gain valuable leadership experience as a Supervisor in our Revenue Management department. 

You have a customized INSPIRE Program Outline, with two types of structures: 

• Cross-exposure – Rotate between several teams across our venues (Reign) and In-Room Dining. 
• Specialization – Develop your expertise by working in one division, spending 9 months in each focus area before transitioning. 

Program features: 

• You can explore multiple teams to understand fundamentals of hospitality and your property’s operations 
• A Peer Ambassador helps you settle into your role, your responsibilities, and life as a hospitality professional 
• A Mentor guides your progress, allowing you to learn by example 
• A Property Project provides you with the opportunity to shine, showcasing your skillset, and innovative attributes 
• You can see a clear path to continuous improvement – through ongoing feedback. Checkpoints with your leadership team, ensuring you thrive in your program 

Responsibilities: 

Reporting to the Director of Revenue Management, the Revenue Management INSPIRE will be responsible for overseeing the tactical & strategic elements of revenue management in North America’s largest city-center Fairmont.  The successful candidate will become a key player in the downtown Toronto hotel marketplace and will be heavily involved in executing daily, weekly, monthly and future initiatives. 

• Monitor booking pace for all market segments and deploying strategies to maximize revenues. 
• Retrieve/prepare daily Revenue Management reports.  
• In collaboration with the Sales Team and the Director, Revenue Management, develop and execute pricing strategies and rate parameters for all revenue streams. 
• Analyze competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace. 
• Ensure daily communication between Reservations and Front Office regarding inventory, short-term sell strategies, Group/Convention arrivals, sell out strategies. 
• Liaise regularly with the Group Reservations Manager to ensure that contracted group blocks are open for sale via various booking channels, groups are being picked up and that potential attrition charges are communicated. 
• Play an active role in the Strategic Planning, Marketing Plan, Budgeting and Forecast process. 
• Stay current with industry trends and how they may impact demand. 
• Other duties as assigned by the Director, Revenue Management. 

• Bachelor degree and/or Hotel Management degree and/or equivalent experience 
• Good knowledge of Opera Sales and Catering, IdeaS Revenue Management Software and GDS’s an asset. 
• Strong knowledge of Opera and Microsoft Excel required. 
• Strategic thinking with a proven ability to mobilize theory into action. 
• Minimum one year of Revenue Management related experience. 
• Previous Front Office Management experience an asset 
• Excellent communication and organizational skills 
• Highly organized with the ability to manage multiple projects under time constraints 

• The Ontario base salary range for this position is $60,000-80,000 Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience and/or work location. 
• This posting is for an existing vacancy. 
• AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. 

What’s in it for you? 

• Free Meals: Healthy meals on us every shift. 
• Travel Discounts: Sweet deals at Accor hotels worldwide. 
• Dry Cleaning: Free dry-cleaning for your work gear. 
• Skill Up: Custom learning programs to boost your talents. 
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees. 
• Level Up: Unlock new career heights with exciting growth paths. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com 

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.