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HYDE MELBOURNE PLACE, Melbourne, Australia

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REF63049Z

Restaurant Host - Mid Air

Region

Luxury & Lifestyle


Company Description

Hyde Melbourne Place is where urban luxury finds its perfect expression. A true reflection of the way of life Melbourne is known for, the hotel brings a fresh perspective to guest experiences. Our vision is to create a place that embodies the essence of Melbourne, that is of and for the city, accenting culture and genuine hospitality.

With an east end location in the heart of the city, Melbourne Place boasts a collection of experiences with a magnetic allure. This layered, mixed-use precinct, bound together by lifestyle accommodation, meeting and event spaces, exemplary dining experiences and contemporary retailers. A destination to experience the vibrant soul of Melbourne.

Mid Air, perched atop the stunning Melbourne Place, is the city's latest culinary hotspot, offering breathtaking views and exquisite dining. Located on level 12, Mid Air serves breakfast, lunch and delicious dinners, all while providing stunning views of the Melbourne skyline. It's the perfect spot for guests to unwind and enjoy a vibrant, sun-kissed atmosphere.

The Role

We are seeking a charismatic and efficient Restaurant Host to join our team at Mid Air, located in the heart of Melbourne Place. As the first point of contact for our guests, you will play a crucial role in creating an exceptional dining experience from the moment they arrive.


Job Description

  • Welcome guests and manage the flow of our sophisticated dining room
  • Manage reservations and coordinate seating arrangements
  • Guide guests to their tables and provide menus
  • Handle reservations and walk-ins with grace and efficiency
  • Communicate effectively with kitchen and wait staff to ensure smooth service
  • Monitor dining room activity and manage wait times accurately
  • Maintain an inviting atmosphere in our reception area
  • Assist with phone inquiries and special requests
  • Handle guest concerns professionally and efficiently

Qualifications

  • Previous hosting experience in upscale dining establishments
  • Exceptional communication and interpersonal skills
  • Strong organisational and time management skills
  • Ability to thrive in a fast-paced, high-end environment
  • Immaculate presentation and a positive, can-do attitude
  • Flexibility to work evenings, weekends, and public holidays

Additional Information

Key Traits

  • Empathy: Ability to connect with guests on a personal level
  • Proactive Problem-Solving: Anticipate and address potential issues
  • Composure: Remain calm and professional under pressure
  • Attention to Detail: Ensure accuracy in reservations and seating arrangements

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern. 

Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können. 

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