- Vollzeit
- Festanstellung
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
SLS Dubai Hotel & Residences, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF45833Y
Front Desk Agent
Region
Luxury & Lifestyle
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.
• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel specific recording process
• Update and maintain the reception hand over book, pass on all guest feedback to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with SLS Dubai confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times
• High School Diploma or equivalent required
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Enter and locate work related information using computers and/or point of sale systems
• Ability to spend extended lengths of time viewing a computer screen
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
, Toronto, Canada
Experience Level
Not Applicable
Zeitplan der Arbeit
Teilzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Toronto
Job-Kategorie
Einkauf
Beschreibung
Reporting to the Food & Beverage Stores Manager, responsibilities and essential job functions include but are not limited to the following:Move stock from receiving area to stores and kitchens.Rotate,
Referenz
fdfe3c44-ae60-4f04-853c-894a8b42b1c6
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Wailea-Makena
Job-Kategorie
Rooms
Beschreibung
Job Title: Night Cleaner (Full-time)Our resort is grand and our people exceptional. As a Night Cleaner, you are responsible for cleaning the Front and Heart of the House areas and creating a welcomin
Referenz
d9b5663c-c4a9-4d83-b40b-6358a755fac0
Verfallsdatum
01/01/0001
Gehalt
Ort
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Hamilton
Job-Kategorie
Rooms
Beschreibung
Summary of Responsibilities: Reporting to the Director, Housekeeping, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, engagin
Referenz
6f88aa5b-7337-4313-b67a-fca8f70956e3
Verfallsdatum
01/01/0001
Gehalt
Ort
SLS Baha Mar, Nassau, Bahamas
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
SLS
Job-Typ
Festanstellung
Locations
Nassau
Job-Kategorie
Vertrieb und Marketing
Beschreibung
The Senior Leisure Sales Manager is responsible for driving revenue growth by managing and developing new business opportunities within the consortia, leisure, and potential business travel segments a
Referenz
b50397b3-cc57-4700-8080-d6cbe921814d
Verfallsdatum
01/01/0001
Gehalt
Ort
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
MOVENPICK
Job-Typ
Festanstellung
Locations
Ras Al-Khaimah
Job-Kategorie
Vertrieb und Marketing
Beschreibung
As an Assistant Social Media & Digital Marketing Manager reporting to Director of Marketing & Communications, you will be responsible for developing and executing comprehensive digital marketing strat
Referenz
ecf65a4c-0620-46f6-abf1-a10dc663f1da
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Vancouver Airport, Richmond, Canada
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Richmond
Job-Kategorie
Food & Beverage
Beschreibung
Fairmont Gold Attendant (Part-Time)You are the beginning of an exceptional guest experience. As a Fairmont Gold Attendant, you provide personalized service that will make our guests feel welcome from
Referenz
ab4d9d9e-ee95-4341-8007-acd303a58234
Verfallsdatum
01/01/0001
Gehalt
Ort
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
MOVENPICK
Job-Typ
Festanstellung
Locations
Ras Al-Khaimah
Job-Kategorie
Rooms
Beschreibung
Assistant Housekeeping ManagerCan you bring your own personality, create a “magnifique” experience and naturally connect with guest and colleagues alike?We are looking for a Assistant Housekeeping Ma
Referenz
a9865e7a-f850-4dc9-8867-3f775f095095
Verfallsdatum
01/01/0001
Gehalt
Ort
Brooklyn, United States
Experience Level
Student
Zeitplan der Arbeit
Vollzeit
Marken
ENNISMORE
Job-Typ
Praktikum
Locations
Brooklyn
Job-Kategorie
Business Development
Beschreibung
We are looking for a Hotel Development & Feabisility Intern to join our Development team based in Home Base New York. The intern will assist in the company’s business development and feasibility activ
Referenz
88e112c5-c1f2-4cca-9d37-cedb5371ef2b
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Pittsburgh, Pittsburgh, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Pittsburgh
Job-Kategorie
Food & Beverage
Beschreibung
The ideal In-Room Dining Server is passionate about guest service and thrives in an empowered environment. The In-Room Dining Server goes above and beyond by taking care of our guests through the pres
Referenz
197a7467-6450-457a-b9b3-3b3f7be526df
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Pittsburgh, Pittsburgh, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Pittsburgh
Job-Kategorie
Food & Beverage
Beschreibung
What You Will Be Doing: Create a welcoming environment for all guests of fl.2Knowledge of beverages, menu items, garnishes, contents and preparation methodsFollow all safety and sanitation policies wh
Referenz
fbf3da23-5e00-4609-a970-fae3aba73bc9
Verfallsdatum
01/01/0001