- Vollzeit
- Festanstellung
- PULLMAN
- Rooms
__jobinformationwidget.freetext.LocationText__
Pullman Jakarta Indonesia Thamrin CBD, Central Jakarta, Indonesia
__jobinformationwidget.freetext.ExternalReference__
REF60174S
Front Desk Agent
Region
MEA SPAC
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Key Responsibilities:
Guest Services & Operations:
Welcome guests warmly and provide a seamless check-in and check-out experience.
Handle guest inquiries, reservations, and requests professionally and efficiently.
Provide accurate information about hotel services, facilities, and local attractions.
Ensure guest preferences and special requests are noted and fulfilled.
Address and resolve guest concerns promptly and courteously.
Front Office Administration:
Maintain accurate guest records and process payments securely.
Operate the hotel’s property management system (Opera Cloud) efficiently.
Coordinate with housekeeping and other departments to ensure room readiness.
Handle cash, credit card transactions, and billing processes accurately.
Assist in night audit procedures when required.
Brand Standards & Professionalism:
Uphold Pullman Jakarta Indonesia’s brand standards and service excellence.
Maintain a polished and professional appearance at all times.
Ensure compliance with hotel policies, procedures, and security protocols.
Promote Accor loyalty programs and encourage guest enrollments.
Qualifications & Requirements:
Diploma or degree in Hospitality, Tourism, or a related field.
Minimum 1-2 years of experience in a front office or customer service role, preferably in a hotel.
Proficiency in English and Bahasa Indonesia; additional language skills are a plus.
Strong interpersonal and communication skills.
Ability to multitask and work in a fast-paced environment.
Knowledge of Opera Cloud PMS or similar hotel management systems is an advantage.
Flexibility to work shifts, weekends, and holidays as required.
Why Join Us?
Opportunity to be part of a leading international hospitality brand.
Career growth and development within Accor Hotels.
Dynamic and supportive work environment.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Seattle
Job-Kategorie
Culinary
Beschreibung
We are thrilled to present an exceptional opportunity to join our esteemed culinary team at the renowned Fairmont Olympic Hotel as a Pastry Cook II. This is a part-time position, working mainly in our
Referenz
69fafbc3-0baa-41f7-875e-c3a348a54a0b
Verfallsdatum
01/01/0001
Gehalt
Ort
Issy-les-Moulineaux, France
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Issy-les-Moulineaux
Job-Kategorie
Einkauf
Beschreibung
The Headquarter Procurement Solutions Director is responsible for optimizing and deploying tools benefiting the efficiency and scalability of the Indirect Department. This role supports the implement
Referenz
26fa1ef2-e955-4c91-92cd-96b1ba02af7c
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Bab Al Bahr - Abu Dhabi, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Abu Dhabi
Job-Kategorie
Finanzen
Beschreibung
Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs.Maintain a healthy communication both with the F&B and the FO to ensure proper handling of dail
Referenz
628b7d47-4e7f-4e92-bd1a-7a9c27647440
Verfallsdatum
01/01/0001
Gehalt
Ort
21c Museum Hotel Lexington, Lexington, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
21C MUSEUM HOTELS
Job-Typ
Festanstellung
Locations
Lexington
Job-Kategorie
Food & Beverage
Beschreibung
Reports To: Food & Beverage DirectorSupervises: Event staff of approximately 15 teammatesGeneral Purpose: The Event Manager coordinates the overall planning and execution of events that are scheduled
Referenz
ef69412c-f0d7-462b-b1df-65829d3d6d36
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Banff
Job-Kategorie
Wellness und Erholung
Beschreibung
Are you an individual with a high level of attention to detail and how loves planning the perfect adventure? Are you one who is looking to grow your career in the area of Adventure & Experiences, for
Referenz
b261017e-a6f2-4b54-aba1-f0f69c06ebfb
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Austin, Austin, United States
Experience Level
Associate
Zeitplan der Arbeit
Teilzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Austin
Job-Kategorie
Food & Beverage
Beschreibung
Reporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to the following: ResponsibilitiesConsistently offer professional, friendly and engaging s
Referenz
610a2900-58cc-48ef-82fa-4f8e172de06b
Verfallsdatum
01/01/0001
Gehalt
Ort
Budapest, Hungary
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Budapest
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Business Development Management is crucial to the growth of an organization.The Business Development Manager main missions are to go after important new value-added opportunities/leads that are not ma
Referenz
f0efa6aa-609b-4979-99f5-57763741482f
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Grand Al Bustan Dubai, Dubai, United Arab Emirates
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Dubai
Job-Kategorie
Rooms
Beschreibung
Guest Service Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable e
Referenz
3f65bd54-0044-41b6-b7ef-7ad1775ebb66
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont The Palm, The Palm Jumeirah, United Arab Emirates
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
The Palm Jumeirah
Job-Kategorie
Rooms
Beschreibung
Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning,
Referenz
47c31562-c40e-490c-b184-3fadde0bafd7
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont The Palm, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Dubai
Job-Kategorie
Rooms
Beschreibung
Maintain a presence as requested at hotel / department meetings and committees.Comply at all times with Hotel standards and regulations to encourage safe and efficient hotel operations.Handle guest co
Referenz
64cae4cd-b887-4f8f-b367-d19c801bb32b
Verfallsdatum
01/01/0001