Food & Beverage Hostess

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

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Our commitment to diversity and inclusion:
Mama is an inclusive company and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

Bring your sparkle and passion for hospitality to Mama Shelter Dubai!
As a Food & Beverage Hostess, you’ll be the first smile our guests see and the last memory they take with them. Let’s turn warm hellos into unforgettable experiences! 🌟💃✨

THE MISSION?

🎯 Warm Welcomes Only: Greet every guest with friendliness, professionalism, and Mama’s signature good vibes. 🌈😊
🎯 Seating Superhero: Manage reservations, waitlists, and seating arrangements like a pro—keeping the flow smooth and the guests happy. 🪑✨
🎯 Menu Maven: Present menus, highlight specials, and answer guest questions with confidence and charm. 🍽️💡
🎯 Guest Happiness Guru: Handle requests with care, and go above and beyond to make every moment feel special. 🙌🌟
🎯 Problem-Solver Extraordinaire: Address concerns with grace, or connect guests with the right teammate to keep the experience seamless. 🚀😎
🎯 Style Meets Standards: Keep the host stand, entrance, and dining areas tidy, sparkling, and oh-so-inviting. 🧽✨
🎯 The Flow Keeper: Sync with servers and kitchen gang to make sure service runs like music—smooth and in rhythm. 🎶🍷
🎯 Above & Beyond: Step in with extra touches—refilling water, delivering menus, or lending a hand when needed. 🌟🙋‍♀️
🎯 Safety First: Ensure health, safety, and cleanliness guidelines are always respected and Mama-approved. 🛡️🌿

MADE FOR YOU? ONLY IF…

💃 You love connecting with people: your energy shines from the first hello.
🌟 You thrive under pressure: Busy service? Bring it on! You know how to stay cool and deliver excellence.
🔍 Attention to detail is your superpower: No napkin out of place, no order forgotten—precision is your thing.🌟 You’re all about integrity: Your work ethic and honesty set you apart, even in the busiest moments.
🎯 You’re a team player: You believe in the magic of teamwork and the joy of helping others shine.
🗝️ Confidentiality is key: Sensitive guest information? You keep it safe and sound.

YOUR LITTLE EXTRAS:

🚀 You’re reliable and consistent: When you say you’ll deliver, you always follow through.
👥 You’re a people person: Guests and teammates love your positive, approachable vibe.
💬 You build connections: You take time to know your guests, creating lasting impressions.
😊 You light up the room: Your energy lifts everyone around you, making work a joy.
🤝 You’re all about the team: From supporting your colleagues to creating a family-like atmosphere, you make it happen.

If you’re ready to bring your energy, passion, and smile to Mama Shelter Dubai, we’d love to hear from you! Let’s make every meal a masterpiece and every shift unforgettable. 🍴🍷✨